[ARCHIVED] Smooth Apology Always Available

Product: The Sims 4
Platform:PlayStation 5
Which language are you playing the game in? 日本語
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 2.01
What expansions, game packs, and stuff packs do you have installed? Eco Lifestyle / Horse Ranch / For Rent / Lovestruck Owned everything except the above.
Steps: How can we find the bug ourselves? One of them will be mean to the other.
What happens when the bug occurs? Apology options won't go away
What do you expect to see? "Smooth apologies" should disappear.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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I'm playing the console version.

I'm having the same problem and it's really troubling me.

In high school, A was at an age where she felt like being mean to her boyfriend B, so she was mean to him.

B felt some kind of emotion at that time. (Probably "undying grudge")

Even after this emotion disappeared, for some reason the "Smooth Apology" option still appeared on B's side, and A suddenly becomes mean to B. I think it's because the negative emotion remains. I want to solve this situation. I can't use mods because it's a console version. Please help.