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BandFan851's avatar
BandFan851
New Traveler
10 months ago

Certain Items look broken/invisible (Intel, DX9)

Product: The Sims 4  Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.109.185.1030 What...
roseiasingma's avatar
roseiasingma
Rising Novice
10 months ago
@roseiasingma after a game repair, the bookcase is still appearing as only shadows
crinrict's avatar
crinrict
Hero+
10 months ago
@roseiasingma are you using DX11 or DX9 ? You can check on the lower right corner of the main menu.,

If you are using DX11, could you try switching to DX9 in your game options ?
  • roseiasingma's avatar
    roseiasingma
    Rising Novice
    10 months ago

    i'm using DX 9 by default

    • crinrict's avatar
      crinrict
      Hero+
      10 months ago
      Could you post your Computer's DxDiag?

      - Press Windows-Key + R
      - Type: DxDiag
      - Click on Save all Information.
      - Attach the Text File to your post
      • HPathbp16's avatar
        HPathbp16
        10 months ago

        Hey, I had the same issue with the bookcase and have tried the fixes listed, here's a DxDiag

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