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lucombre's avatar
lucombre
Seasoned Ace
11 months ago

Custom relationship label UI shows as 0 after travelling/rotational play

Product: The Sims 4
Platform:PlayStation 5
Which language are you playing the game in? English
How often does the bug occur? Occasionally (10% - 49%)
What is your current game version number? 1.97.2.4400
What expansions, game packs, and stuff packs do you have installed? All expansions except Seasons, HSY, and Horse Ranch. Half the game and stuff packs and a few kits (I can go into more detail if necessary)
Steps: How can we find the bug ourselves? Go to some sims and try to set a custom relationship label. Confirm it in the profile. Then travel, switch households, etc (not sure what causes it), then try to edit the custom label.
What happens when the bug occurs? Instead of the normal UI, two text boxes appear. The first one is the label you typed before and the second large box just says “0”. If you try to change the label from here it usually doesn’t save. There is a second, possibly related issue: in the UI where you select the icon for the relationship, it doesn’t scroll properly and only the top 3 rows are visible.
What do you expect to see? Being able to set a label, scroll through all the icons and select one, then edit the label later and the edit will be saved.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

This has been happening since I first got Lovestruck on August 1st.

Edit By Crinrict: Adjusted title

5 Replies

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  • Maodi_Oo's avatar
    Maodi_Oo
    Seasoned Newcomer
    10 months ago

    Product: The Sims 4
    Platform:PC
    Which language are you playing the game in? Traditional Chinese
    How often does the bug occur? Occasionally (10% - 49%)
    What is your current game version number? 1.108(latest)
    What expansions, game packs, and stuff packs do you have installed? All packs and a few kits 
    Steps: How can we find the bug ourselves? Go to some sims and try to set a custom relationship label. Confirm it in the profile. Then travel, switch households, etc (not sure what causes it), then try to edit the custom label.
    What happens when the bug occurs? Sometimes, after added custom relationships, the icon was shown as llama(see pic a). When trying to edit such icon/relationship, two text boxes appear. The first one is the label you typed before and the second large box just says “0”(see pic b). If you try to change the label from here it usually doesn’t save. 
    What do you expect to see? The correct icon as I chose.
    Have you installed any customization with the game, e.g. Custom Content or Mods? Yes, but this happens since the vanilla game. According the original post, this also happens on PS5.
    Did this issue appear after a specific patch or change you made to your system? Since LoveStruck.

  • lucombre's avatar
    lucombre
    Seasoned Ace
    8 months ago

    @crinrict this was my initial report about the UI issue - sorry to not add pictures sooner 

  • lucombre's avatar
    lucombre
    Seasoned Ace
    8 months ago

    I realized that when the custom relationship labels are broken like this, they also can’t be modified. It seems like they can be removed, but if you try to edit the label the changes do not save.

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