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SabuesoDiablo's avatar
SabuesoDiablo
Seasoned Rookie
12 months ago

[HR] Sims reset when mounting a horse

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.108.318.1020
What expansions, game packs, and stuff packs do you have installed? N/A
Steps: How can we find the bug ourselves? Get on a horse
What happens when the bug occurs? I try to get my sims to mount a horse and they glitch off
What do you expect to see? I expect to be able to mount a horse and ride it without the sim glitching off
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The second patch released on 07/23/2024

After the first patch on 7/23/2024 the horses were working, I had my sims riding them no issues. I exited the game to do the second update and suddenly every time i try to have my sims mount the horses they glitch off. 

Edit By Crinrict: Added Tag to Title, Adjusted Title

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  • Each time a sim mounts a horse, they end up right back on the ground. I’m playing on PS5. No mods. Both sims do this with both horses. 

  • @SabuesoDiablo

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    Best is to delete the ones you have, then trigger the error and check if new ones are created.

    If that is the case, please upload them to a new post in this thread.

    Please either create a .rar file to upload or copy/paste the content into your post.

    Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.
  • This happened to me too today several times, but it got fixed when I left the family and went to the map view and then returned to the family.

  • I have a repro today, on a vanilla install only a few days old, that has never had any mods:

    Product: The Sims 4
    Platform:Mac (M3 Chip, OS 15.1)
    Which language are you playing the game in? English
    How often does the bug occur? Every time now, but did initially work. I then exited the game and came back a day or so later to find this error.
    What is your current game version number? 1.111.102.1230
    What expansions, game packs, and stuff packs do you have installed? All expansions up to and including LD | all game packs except MWS, JTB, SV | all stuff packs except CCSP, MFPSP, TSP,  BNSP, KSPS, MHSP | I only have the following kits: BDK, ILK, BNK, GGK | I also have HP installed

    Steps: How can we find the bug ourselves? I haven't done extensive testing, so I only know that the issue occurs with the horse that I adopted into my family. But it reproed100% when trying to either mount or ride that horse. The sim and the horse are both still gaining horse riding, temperament, and endurance. I am not sure whether the issue began after a certain milestone was reached in those skills.

    What happens when the bug occurs? Sim briefly mounts the horse before reappearing beside it. Also, immediately gives the chilled moodlet to a sim with the iceproof trait. Also, the colour of the horse's tail decoration had changed.

    I attempted to reload the save again, but the issue initially persisted.

    Subsequently exiting to the menu and reloading the save to do further testing with a different sim and the same horse showed that the new sim could mount the horse correctly. Once this had occurred, the original sim could mount the horse again and ride it. Subsequently, even reloading the save and not repeating the pattern with the alternative sim, the original sim was able to ride the horse again. So I'm unclear on whether reloading the save again cleared it up, or whether mounting the alternative sim helped. Though, given I didn't save after doing that, and then reloaded again to find I could mount the original sim successfully, I can't think how it would have been a factor. When the horse was rideable again, the colour of the tail decoration had returned to the originally selected one.


    What do you expect to see? Sim successfully mounts the horse. Potentially rides it if that was the instruction.
    Have you installed any customization with the game, e.g. Custom Content or Mods? No, never.
    Did this issue appear after a specific patch or change you made to your system? Not that I am aware of. Horse was functional yesterday [January 3rd/4th (early morning)] and non functional today [January 4th evening]. Horse was then functional again following further testing in the course of writing this report, as discussed above.
    Please describe the patch or change you made. No changes made to my knowledge.

    Edited to add:

    On closer observation, the tail decorations and bridle seem to change when the horse is mounted or un-mounted. When I was seeing the bugged state, the horse was displaying the tail decorations (I didn't notice the state of the bridle) that it now shows when properly mounted, but without a sim on its back. As I can no longer repro the bug, I can't tell if this happened only after an attempt to mount the horse, or if it loaded in that state.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hello all,

    If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

    If so, please send me a private message with a link to the file. Instructions can be found here: http://x.ea.com/74420

    Thanks! 

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