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Lara_croft0101's avatar
5 years ago

My Game freeze completly during the CAS mode (create sims mode)

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? Français
How often does the bug occur? Occasionally (10% - 49%)
What is your current game version number? 1.39
What expansions, game packs, and stuff packs do you have installed? i got all the pack and extension on my game
Steps: How can we find the bug ourselves? in create sim mode. that happened occasionnaly.
What happens when the bug occurs? When i start new sims in the CAS mode, during the process or when i finish the create my sim all the game ''FREEZE'' nothing work anymore. I'm forced to turn off the application and restart at zero. Is very frustrating.
What do you expect to see? the game freeze completly when i try to create a sim in the CAS mode. I would like this bug can be fix.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No

Please FIX IT ! Since the last update so many bugs happened

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  • For the past few days every single time I try making a new sim on a new save and I go on the traits, the game just freezes. It's impossible for me to make new sims without the game freezing every time I go on traits. I play on ps4 but I noticed that when my sister played the game with a sim household that was previously made it worked fine for her. The game also takes insanely long time to apply things on sims (for example, makeup or hair). I've had the CD ever since December 2017 and I'm wondering if the game is freezing because the CD is getting old.

    (Note: Every time it freezes on CAS the music is still playing but I can't do a single thing.)

  • PoptartJuniper's avatar
    PoptartJuniper
    Hero (Retired)
    4 years ago

    @rashamariee I've merged your post into the current bug report for this issue. Please click the "Me Too" button at the bottom of the first post on the first page of the thread.

  • Product: The Sims 4
    Platform:Sony Playstation 4
    Which language are you playing the game in? Polski
    How often does the bug occur? Every time (100%)
    What is your current game version number? 1.42
    What expansions, game packs, and stuff packs do you have installed? Get to Work, Get Together, Cats & Dogs, Seasons, Get Famous, Discover University, Eco Lifestyle, Dine Out, Vampires, Parenthood, Vintage Glamour Stuff, Bowling Night Stuff, Toddler Stuff, Moschino Stuff, Tiny Living Stuff
    Steps: How can we find the bug ourselves? Using CAS on PS4 console?
    What happens when the bug occurs? After the last update (1.42), every time when I use CAS at some point the game freezes. I can't click anything or save my new Sim.
    What do you expect to see? I expect CAS will working again without the issue
    Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
    Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

    After the last update (1.42 on PS4), every time when I use CAS at some point the game freezes.

  • PoptartJuniper's avatar
    PoptartJuniper
    Hero (Retired)
    4 years ago

    @hdwz86neeke7 Does it ever freeze in the loading screen or anywhere else for you?

    I've merged your post into the current bug report for this issue. Please click the "Me Too" button at the bottom of the first post on the first page of the thread.

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