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casch97's avatar
casch97
6 years ago

Weird pool and fountain reflections, can't see "inside" the pool

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.59.73.1020 What...
RedAmu's avatar
RedAmu
6 years ago

Help me there is something wrong with my pools and hot tubs.
The water becomes like something mirrored by everything around it but zoomed.
look at the attached pictures ..

It is very strange.

I have all my gaphic settings on high. Help me.

  • SheriGR's avatar
    SheriGR
    Hero
    6 years ago

    @RedAmuThank you for the screenshots. This helps a lot. Is it possible on your graphics settings to select a higher resolution? Also, please tick the box that activates "Post Processing Effects" in the graphics settings that you screenshot, and select 'ultra' in graphics quality. Then please save and re-start your game and see if it helps. Also, do you have Mods or CC? I look forward to hearing how it goes.

    • RedAmu's avatar
      RedAmu
      6 years ago

      Thanks for your reply, I changed the settings and checked in "Post Processing Effects". but it only gets worse like cloudy.. (picture name: pool 5).
      The settings are at their highest (picture name: settings)
      I have both mods and cc very many I can say.
      Do you have any idea of checking the mods/cc out in any way without removing them from the folder?

      • SheriGR's avatar
        SheriGR
        Hero
        6 years ago

        @RedAmu Thank you for the screenshots and information. There was a different player previously with this issue who fixed it by reinstalling their graphics drivers. If this doesn't fix it please try the following to see if your Mods/CC are causing the issue:

        • Exit your game then exit Origin. Drag the Mods folder from your 'The Sims 4' folder onto your desktop (for future reference) then delete the localthumbnailcache.package file in your 'The Sims 4' folder. Also delete any other folders in the 'Sims 4' folder with word cache in the name. (When you restart the game it will automatically create a new Mods folder.)
        • Next run a game repair [ Open Origin, click 'Game Library' then right-click Sims 4 > Repair Game ]. Make sure to let it run until it has completed all repairs (it will do the base-game first, then run through each of your expansions/packs).

        Do not re-add any or your Mods or CC at this time. Please then restart your game and do not enter your previous game-save but begin a new game. See if the issue is present in this new game-save.

        If this fixes the issue you can re-add your Mods/CC one at a time to see which were conflicting with the function/causing the glitch - but do not re-add the old config file from the old mods folder, as it is possible for it to have become corrupted. Since you have a lot of Mods or CC you can do so by via the 50/50 method. Please click the spoiler tag for directions on the 50/50 method:

        Spoiler

        The 50/50 Mod troubleshooting method:

        • Divide your Mods/CC from the folder on your desktop in half.
        • Add one of the halves back into the game’s Mods folder. Now re-start the game and see if the issue is still gone in the vanilla/new game-save you made.
        • If the issue did not re-appear with those added Mods/CC you can try adding the 2nd half from the desktop. If the issues did re-appear, try only adding half of those mods and see if the issue is present in the game...
        • Continue in this pattern dividing the folders’ contents in half then half again as needed to eliminate in groupings which Mods/CC are causing the issue.

        Once you find the Mods/CC that are causing the issues, check with the Mod/CC creators for updates that may fix the issues. Note: Do not re-add the old config file from the old mods folder, as it is possible for it to have become corrupted also.

        Can you please share what your GPU (Graphics Processing Unit) is? Thank you. Please let us know how it goes. 

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