Product: The Sims 4Platform:MacWhich language are you playing the game in? EnglishHow often does the bug occur? Every time (100%)What is your current game version number? 1.47.51.1020What expansions, game packs, and stuff packs do you have installed? All Packs InstalledSteps: How can we find the bug ourselves? Go into Del Sol Valley. Use the weather machine to force a Blizzard or Snow. What happens when the bug occurs? Snow does not accumulate on any terrain. It accumulates on buildings and on some vehicles. On other vehicles it does not accumulate. On most assets it accumulates, on some it does not. On cars with accumulated snow there is a white rectangle beneath where the shadow map is. Snow footprints form on top of terrain with no snow. Snow angels and Snow Pals can be made on any terrain despite no visual appearance of snow. Snow does accumulate on the currently played lot, but nowhere else. What do you expect to see? I expect snow to accumulate normally as it does in every other world.Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.Did this issue appear after a specific patch or change you made to your system? No In Del Sol Valley, it looks like you guys forgot to...make the world compatible with snow. Snow accumulates on the player's lot and on top of most assets but doesn't accumulate on surrounding terrain at all and is broken on every car. This is the first world after Seasons so I guess it's kind of reasonable you'd forget to make snow textures for things, but at the same time, it's the first world after seasons, so we should be seeing proper polish going into it to ensure it works nicely with the pack!

Understandable, however, directing your anger at Crinrict doesn't help. Do you know how many posts she goes through on here a day? By no means is she trying to make this seem like it's "okay". She's just telling OP what was told to all of us by the Gurus not once but several times. She's not saying that makes it okay. Clearly it's a bug. She also links a page with a similar issue from city living that was eventually fixed. Also you must remember she does not work for EA. All she does is collect information on this site and forward it to them, try to help troubleshoot issues, and testing it out in her game to see if she can get the same results. Any theories she has on what might be wrong is her best guess. Maybe you should share your save with her and she see if she can duplicate it that way? She may not have the issue in her save but it could be a bug issue in specific saves? You could also tag a Dev and send them your save too in fact I will do it for you.@SimGuruIcarus is there a way y'all can take a look into this issue or give a little bit of feedback on what might be going on with Del Sol Valley and this particular issue? *Just as a heads up there may not be an answer until after the Thanksgiving holiday today*

Hi @SimsTime Let me start by thanking you for your report. Even though we have to prioritize some issues over others because we do not have infinite resources, every single issue is important to us and we keep records for everything that you guys post here. In the other hand, Crin works really close to us, and thanks to her and other heroes, we are way closer to AHQ Community than ever. She does not only classify as an issue what suits her, like you mentioned. She knows her stuff and her decisions are based on the knowledge she's been gathering through all this years of hard work here in AHQ. So please, listen to her and follow her indications if possible. She is only trying to help you, and help us. I'm sorry if this issue is affecting your experience with the game. Like I said, we will investigate this at our end. Have a nice day! Oh, and thanks for tagging me @MsPigglyPooh :D

@SimGuruIcarus I really don't want to sound rude, but I feel it in my right to doubt when you say that "every issue matters to us." And I say this properly since there is a bug related to masseurs in the Spa Day Game Pack that has been in existence for 3 years, and has not been fixed to date. 3 years with a bug that directly affects the main core of a pack is unacceptable.It is really very complicated to pay for a game, and having to wait so long for a relatively simple bug to be fixed. And I say that it's simple to fix because there's a person who came up with a mod to fix it.To this day I'm waiting for the repair of the masseurs, because when I visit a Spa, only the Sims controlled by me ask for the massage service, while the uncontrolled visitors do not use the massage service, they only talk to the masseurs.And to make matters worse, now even Yoga instructors are not working properly.I understand you do not have infinite resources, but having to wait 3 years for one of the key features of a pack work properly... is a bit much.Link: https://answers.ea.com/t5/Bug-Reports/OPEN-SD-Sims-visiting-spas-do-not-get-massages-autonomously/td-p/6897290Link: https://answers.ea.com/t5/Bug-Reports/TO-TEST-SD-Spas-no-longer-work-Experience-destroyed/m-p/7190631#M77573I do not know what else to do to get your attention to this bug, but honestly, I'm about to give up. 3 years trying to play in a spa that does not work is something that makes me rethink if I should have spent money on this pack.And I'm sorry, @crinrict,, I did not mean to attack you. Maybe I was just nervous about other situations because sometimes I feel like I'm not being heard in this place. I apologize

They clearly forgot to make the world's terrain and objects compatible with snow. It looks ridiculous and is clearly broken- why would they intentionally make some cars snowy and others not? Why would they intentionally allow you to make snow angels in dirt? Why would they intentionally allow snowy footprints on the ground where there's no snow? Why would they put a white square underneath some of the cars? They simply didn't add assets for winter to this world at all, which is definitely a bug or serious omission. The simple fact is, the game lets you make it snow in every world (and that INCLUDES worlds that don't have snow like Oasis Springs, by the way), and snow works properly in those worlds. In this one, it's very clearly not functioning and unfinished.There is no way it was intentional, and I think the pictures should make that obvious...

Oh my, that looks like a badly emulated version of Silent Hill for the PS1, haha!So I guess you can chalk this up to an oversight in inter-pack compatability.Since you can MAKE it snow anywhere using Dr June's weather control machine, it should definitely not look like... that.Oh man those perfect squares of snow UNDER those cars.

[NEEDS INPUT] [GF] Del Sol Valley has texture glitches with snow/weather machine

19 Replies

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crinrict
Hero+
7 years ago
Devs had said that there's no snow in the world. It's supposed to be a bit like LA.

So, I'd say this is by design too
Anonymous
7 years ago
Did you even read the post or look at the pictures? The bug isn't "It doesn't snow in del sol valley". The bug is "Del sol valley looks like complete unfinished garbage if you force it to snow there, which is a game mechanic you are allowed to do in all worlds"?
MsPigglyPooh
Seasoned Ace
7 years ago
For one, You don't have to be rude. I'm positive she read your post and looked at the pictures before she commented. Second, If snow isn't supported in Del Sol Valley, as the Devs have said multiple times btw, the way the pictures display snow or a blizzard forced by the weather machine might just be intentionally done that way. However I'm sure Crinrict would be happy to pass this on to the devs to see if this were intentionally done this way or if it we're in fact glitched. It does look odd in some places in your pictures so it's quite questionable.
Anonymous
7 years ago
They clearly forgot to make the world's terrain and objects compatible with snow. It looks ridiculous and is clearly broken- why would they intentionally make some cars snowy and others not? Why would they intentionally allow you to make snow angels in dirt? Why would they intentionally allow snowy footprints on the ground where there's no snow? Why would they put a white square underneath some of the cars?

They simply didn't add assets for winter to this world at all, which is definitely a bug or serious omission. The simple fact is, the game lets you make it snow in every world (and that INCLUDES worlds that don't have snow like Oasis Springs, by the way), and snow works properly in those worlds. In this one, it's very clearly not functioning and unfinished.
There is no way it was intentional, and I think the pictures should make that obvious...
Iyasenu
7 years ago
Oh my, that looks like a badly emulated version of Silent Hill for the PS1, haha!

So I guess you can chalk this up to an oversight in inter-pack compatability.
Since you can MAKE it snow anywhere using Dr June's weather control machine, it should definitely not look like... that.
Oh man those perfect squares of snow UNDER those cars.
crinrict
Hero+
7 years ago
Hi @Materia9999

yeah, you're right. I shouldn't have tried to squeeze an answer in shortly before calling it a night after a very long day of answering posts but you don't seem to have understood what I was saying either. I wasn't sure if you were aware that the devs said the world doesn't have snow and I was saying, since it's not supposed to snow, I think this is by design as well.

Anyways, Let's start over with this.

There is probably a bug here cause the way I understand it, it's supposed to work like Oasis Springs. Oasis Springs doesn't have any snow settling at all, even if you you turn to winter.

I did some testing in my own game, It looks like, it changes as the blizzard is advancing. Took some screeshots from my game how it also looked.

So it depends how deep the snow is (I assume) and I don't think it's a general issue with the texturing or wouldn't it look like your pictures all the time ?

I do see those rectangles under the cars which is probably the same issue City Living had at the beginning with a blocky shadow: https://answers.ea.com/t5/Bug-Reports/FIXED-CL-Car-model-on-street-shows-black-rectangle/m-p/5687625

So, I see two bugs here.

Rectangles under car (would be good to check if those also occur in summer as shadows)

Snow applying in the world during Winter at all
Anonymous
7 years ago
I don't think it's a general issue with the texturing

There's snow on the lot. The snow cuts off at the edge of the lot completely. The non-snow-covered parts of the terrain have footprints of snow on them. You can make snow angels in the dirt. You can manifest snow pals from the dirt. There are blocks of pure white rectangles entirely underneath half the cars while the other half remain untouched.

I don't know how many times I can list those things before it's clear to you that there's obviously an issue here...That you managed to get deep snow working totally fine only makes it MORE obvious that there's an issue here but somehow you're wording it like that makes it less of an issue? The snow clearly does not work properly. I don't understand how you think it is.
CoffeyN7
7 years ago
Well that's daft if it was intentional, you telling me in RL it does not snow in LA, EA honestly That's stupid, just fix your maps and game.
manzana0807
Seasoned Ace
7 years ago
The rectangles under the cars do show in other Seasons as shadows and it's been that way for a long time, but I don't think they've always been so blocky looking as they are now.
MsPigglyPooh
Seasoned Ace
7 years ago
Actually in my almost 29 years of life I've seen snow in California before (I'm born and raised) back in the 90s I don't think there has been much since. But I'm guessing since it rarely occurs they decided to go with it not happening 🤷

I was a little surprised myself but sadly it is what it is now they've made the decision to make it like Oasis springs and I don't think they will change that or they'd have to redo the whole world.