Forum Discussion

gaminggibbon88's avatar
3 years ago
Solved

[NEEDS SAVES] [PS/XB] [GRO] Stuck on loading/crashing

Product: The Sims 4
Platform:Xbox Series S
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Don’t know what this is
What expansions, game packs, and stuff packs do you have installed? Expansion Packs - Cottage Living,High School Years,Seasons,Get Together,Get To Work. Game Packs - Parent Hood, My Wedding Stories, Dream Home Decorator, Stuff Packs - Nifty Knitting,Laundry Day,Toddler,Kids Room, Kits - Bathroom Clutter,Desert Luxe,Bust The Dust,
Steps: How can we find the bug ourselves? ????
What happens when the bug occurs? Game Crashing
What do you expect to see? ????
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Infant update

My game has been working fine since the infant update had no issues but today 17/03/2023 every time I go into build mode my game keeps crashing. I haven’t got the new pack (Growing Together) it only happens when I’m in build mode gameplay is fine.

Edit By Crinrict: Added Tag to Title

  • TheSimsDirect's avatar
    TheSimsDirect
    2 years ago

    Under investigation. Accepting as solution for visibility purposes only.

    Hello

    We would like to collect affected save files.

    If you're willing to share, instructions are here:
    https://x.ea.com/74420

95 Replies

Replies have been turned off for this discussion

About The Sims 4 Bug Reports - Archive

This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,624 PostsLatest Activity: 4 years ago