[OPEN] Ads Not Dismissible
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Often (50% - 99%) What is your current game version number? 1.111.102.1030 What ...
Forum Discussion
EA_Cade
Community Manager
Community ManagerHey all!
Just wanted to let you know this is NOT intended behavior and that this issue has been raised to Maxis for immediate investigation.
I'll keep this thread updated as soon as I get any further information to share.
EA_SolaireCommunity Manager
Community ManagerHey all,
We're looking to gather a bit more information on this issue, please provide the following details to help with our investigation.
The edition you're currently playing, i.e. Standard or Deluxe edition:
Which packs you're currently playing with:
Your current game version:
Thank you!
I have ALWAYS problems with the giant, fullscreen ads, which I despise with passion! Whenever I try to click them away, the game freezes, and I can't even open my saves because everything is frozen. And then I have to force quit the Sims 4 and reload it to be able to play the game I paid for - EVERYTIME. This is beyond annoying.
Further info: If I use the Esc button instead of the mouse to close the ad, then it goes away with no problems. But the moment I press the x with the mouse it freezes and I can't do anything else but force quit the game.
I have the Deluxe Edition. I bought the basegame in the year 2015 and do not have the free version, if that is also important.
I own every pack except Paranormal Stuff and Menswear Kit.
My game is up to date with the recent patch: 1.111.102.1030 DX11
- Hello, with my experiences, it is with the standard edition of the Sims 4. I have almost all packs with the exception of the last two expansions (Lovestruck and Life & Death) and some kits (Goth Galore, Castle Estates, Dust the Bust, Carnival Streetwear, and Sweet Party Slumber).In good news to our fellow simmers, thanks to another fellow simmer, I learned that if you go into your game options while in the game and scroll down to "Other" we have the option to uncheck "Online Notifications."When we do that, those pesky, annoying little ads that get stuck no longer will appear in our games, nor will they appear before or after entering the gameplay experience.Where many of us still have an issue though is those full screen ads. This does not help your abilities to drum up more business, rather it detracts. Not everyone is interested in every event that takes place and not everyone is interested in the same new packs that comes out. Putting full screen ads feels like you are forcing your products on us. Many of us work hard or are facing challenges in our lives. We all come to your games as a means of temporary escape, to relax and have some fun in utilizing your games as we see fit for such pleasures. But to flash these large and intrusive ads makes us want to stop playing... not encourage us to continue.When it comes to game events you host so we can get more things for our games... put in a additional area for us to go to and select our ability to join or partake in them, much like what you already have with your "Play scenarios" option. We can see in the window the various new opportunities to partake in and join. But to force them upon us with these large ads and entering into the game to find your icons reminding us to play or join in... Not Working. Look in the forums. You are making your players angry... not happy or excited to see them.We all have different tastes and desires as to how we play our games. So find a way to let us decide for ourselves if we want to play. You offer videos and introductions for new game content that is up and coming. Do something like that for us to watch and learn the dates that way if we want to look for them and play. These will work just as well... if not better in the long run for us all.Thank you for your time.
.png){kind=link}