[OPEN] Ads Not Dismissible
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Often (50% - 99%) What is your current game version number? 1.111.102.1030 What ...
Forum Discussion
EA_Solaire
Community Manager
Community ManagerHey all,
We're looking to gather a bit more information on this issue, please provide the following details to help with our investigation.
The edition you're currently playing, i.e. Standard or Deluxe edition:
Which packs you're currently playing with:
Your current game version:
Thank you!
I have ALWAYS problems with the giant, fullscreen ads, which I despise with passion! Whenever I try to click them away, the game freezes, and I can't even open my saves because everything is frozen. And then I have to force quit the Sims 4 and reload it to be able to play the game I paid for - EVERYTIME. This is beyond annoying.
Further info: If I use the Esc button instead of the mouse to close the ad, then it goes away with no problems. But the moment I press the x with the mouse it freezes and I can't do anything else but force quit the game.
I have the Deluxe Edition. I bought the basegame in the year 2015 and do not have the free version, if that is also important.
I own every pack except Paranormal Stuff and Menswear Kit.
My game is up to date with the recent patch: 1.111.102.1030 DX11
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