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fancyfeet711's avatar
fancyfeet711
10 months ago
Solved

[OPEN] Game crashing when placing certain items (Intel Iris XE, DX9)

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.109.185.1030 DX9...
crinrict's avatar
crinrict
Hero+
10 months ago
@fancyfeet711 I have no idea what's causing it but I can't replicate.There was another user in PC tech though

Could you post your Computer's DxDiag?

- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
fancyfeet711's avatar
fancyfeet711
10 months ago

@crinrict I just did some clicking around and was able to switch my game back to DX11 (my computer is compatible). It must have switched back to DX 9 because I could have sworn I was on that already. Anyway, I did that and opened up my game and it doesn't seem to be crashing with the cabinet selection for now *knock on wood*. What a weird bug though...

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This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,625 PostsLatest Activity: 10 months ago