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KEW0701's avatar
5 years ago

[OPEN] Game lags/freezes/crashes after Sims take a photo with a camera

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.30
What expansions, game packs, and stuff packs do you have installed? Everything except Eco Lifestyle
Steps: How can we find the bug ourselves? Be a Sim and try to take a photograph with one of the actual cameras (not the Sim’s cellphone).
What happens when the bug occurs? Immediately after taking the photo(s), when the game exits the camera mode to go back into the live household, the game either a) lags significantly b) freezes the game and the game has to be shut down and restarted or c) crashes the game all together.
What do you expect to see? To be able to have Sims take photos with a camera without the game lagging, freezing and crashing.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. For me it started after I installed the Moschino DLC.

This is a significant issue that makes the Moschino photographer career completely unplayable. But it happens anytime any Sim tries to take a photo with a camera. My game just crashed last night because my Sim tried to take a photo with her boyfriend using the Crystal Clear Camera. When the issue first started (right after Moschino was released), the game would lag horribly every time a Sim took a photo. Then the game progressed to freezing where I’d have to shut down and restart the game. I stopped taking photos in my game all together for a long time. Last night I tried to have my Sim take a photo with her boyfriend using the Crystal Clear Camera and the game completely crashed - giving the dreaded, and all too frequent, 34878-0 PS4 error code. 

Edit By Crinrict: Added Tag to Title, Added Base Game Version Number

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  • You posted this in like 2015. It's now 2021

    I've been playing on PS4 for a couple days. I dont have any of the expansions and can't paint from reference without crashing. How has this not been addressed six years later?! Completely unacceptable tbh.

  • I’m also having the issue and it started after the latest patch update and also happens when I go into build mode. The only thing that corrects it for me it clicking on save and manage worlds. Once I go to save (or act like I’m going to save) it will speed back up. I think this is a definite bug because, before the patch, I could enter build mode without the extreme lag. My game has also completely froze in CAS mode (after creating and customizing my sim) and I’ve had to restart all over. If you have this issue in build mode, click on save and manage worlds to save and it will speed back up. As for the camera? I have no clue…..it’s ridiculous.

  • simsplayer818's avatar
    simsplayer818
    Hero
    5 years ago

    I ended up with so many error codes after installing Moschino and using the camera more, I actually had to buy a new next gen Xbox. I was in the middle of the freelance photographer career and despite kindly dedicated help on here and Microsoft staff, I lost my entire game and had to start over. I'd had many stability problems with it but this was the last straw that finally broke the camel/llama.

    I really loved the paint from reference, used it a lot for homes and for art shops too. I also used the camera a lot for family and travel photography.

    While rebuilding all 200 of my Sims on a new console I now dare not even purchase a camera for a Sim or take any photos or paint anything from reference. I was looking on here to see if it's resolved but it doesn't look that way.

    My ex console is happier with it's new owner and likes his games just fine, so it seems to be blame free.

    I guess my Sims still can't have that Kodak moment without risking the Simpocalypse.

  • I'm on PS5, and I've always had extreme lag while taking photos and for a while after exiting camera mode, but it's only now that I've started experiencing my entire game crashing when trying to take photos.

    I have every pack except Star Wars and the kits, and weirdly I've taken a ton of photos no problem since the latest patch came out with Growing Together. Now, almost a week later, I'm randomly unable to use a camera without my whole game closing. It happens every time now, for some reason, and I'm sad that I can't document my family's progress with photos on their walls anymore ☹️

    Disappointed to find this thread and discover this has been an issue for so many years... 

  • raincloudshade's avatar
    raincloudshade
    3 years ago

    Update in case this is helpful to anyone: I think my camera crashing issue may have been associated with one particular camera - one that had previously been attached to a tripod, before being removed and stored in a sims inventory. Any photos subsequently taken with that camera would cause the game to completely crash to an error screen after exiting the camera view.

    I sold the camera and replaced it with a new one, and I've now taken dozens and dozens of photos without issue. Seems likely the camera's history with the tripod may have been the cause of the issue?

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