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Was playing the game on my Xbox and it’s suddenly glitched and mad it looks as though I was inside my sims body and the head was missing. After hitting a few buttons I was able to get that back to normal but my cursor was no longer there, I have tried resetting the game, loading up different saves, but nothing fixes it. It’s been this way for months and I can’t play it.
@Christine22905 that sounds like you accidentally entered first person camera mode by clicking down on the right hand stick. To return to normal, you just need to click down on the right hand stick again. You should then be able to view your Sim again instead of viewing things as your Sim. It's a handy device for things like in game hiking and horse riding as you get a different perspective, but yes occasionally it looks like you are in the body of a headless Sim which can be quite disconcerting.
If your cursor vanishes in game, try pressing the button on your controller that looks like 2 overlapping squares (attached image) a few times and that usually brings the cursor back.
But if you can't play your game for this issue try clearing locally saved data from your console as a first step. Go to manage game and add-ons by selecting Sims 4 on your Xbox home screen with the button with 3 lines on it. On the Sims 4 screen, go to Saved Data. You'll see 2 sets of data. Pick the smallest set of data next to your gamertag and select delete from console only. Then load up your game immediately and it will do a data synch. After that you should find that your game is as it should be.
Hope this helps!
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