[PS/XB] Console Build mode tools no longer working

All of the shortcuts i use aren’t working either. i cant size objects up or down, cant copy or change the color of anything, i cant get out of the build categories. it’s just stuck there blocking half of the screen. i need there to be an update or something before i start playing again because it’s unplayable at this point.

So many of us are having these same issues.  They are apparently "investigating". So maybe we'll see a patch? 

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.71
What expansions, game packs, and stuff packs do you have installed? Everything.
Steps: How can we find the bug ourselves? Load build mode in a lot with a sim or family, so you have the unlimited funds option (family isn't active). Put a house from the gallery on the lot. (have not tested other methods yet, might be on all.)
What happens when the bug occurs? I'm unable to click on items with a free cursor. The whole thing is stuck on buy mode, like I can choose items and put them down where I want, but I can't pick up items already placed or change where I placed something.
What do you expect to see? Build/buy mode actually working the way it did before the changes.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The newest patch. Build/buy mode was already semi-broken with the previous patch changes that were supposed to "improve" it (they did not).

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I fully expected this patch to break something major because nearly every patch does, but I didn't expect it to break console build/buy mode even more than it already was.

This is ridiculous. How long will we be kept waiting for a fix this time? Another three months? Six? Two years??

Having the exact same issue on Xbox 1

This issue has been the bane of my existence. I play Sims mainly to build and I can’t even do that on my PS5. No word from devs they are working on fixing it, so how do we know they even care about it? The devs just add more stuff and break things without fixing them. It’s honestly really sad to see that they didn’t even acknowledge us console players. EA did just have a massive layoff and their platform is still very unstable, maybe fix what’s broken before adding more stuff to an unstable game? Idk just my thoughts. But adding broken packs onto a broken platform just doesn’t make sense to me. I’d rather have a year of fixes than more expansions and DLCs any day. Can’t play a game if it’s broken. All we want is open communication, it’s really not that difficult. 

Hello.

Can someone share a video of the issue occurring?

Instructions on how to share are here:

https://x.ea.com/74420

Is this different than the issue being described in this other thread?
https://answers.ea.com/t5/Bug-Reports/PS-XB-Cursor-locking-to-catalog-menu-in-build-buy-mode/td-p/12430004

Please view this thread https://answers.ea.com/t5/Technical-Issues-Consoles/Console-Controller-Feedback/m-p/12588038/highlight/false#M20853

you deleted my posts earlier that contained the link and you have yet to ask in that thread. No excuse for that behavior imo.

I am still having this bug. Restarting my console, the application, etc does not work. I managed to build two houses before this occurred and now my build mode is extremely frustrating to use. I was digging and this issue has been occurring for literally years to console players and EA has yet to come up with a permanent solution. It goes away for a little bit and then comes back. What gives? 

For as big as this game is, and for the amount of people who play it on all platforms, you'd think they'd be able to figure out how to get the menus and controls working properly 🥺