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Linetta's avatar
Linetta
Seasoned Novice
6 years ago

Re: [ARCHIVE] Gallery notification list not showing

I am having this issue too. Tried repairing, resetting and even restarting the computer and repairing again. When first loads tells me there are however many notifications but when I go to the News tab it is blank. If a notification comes in while I am playing I can see that but they only seem to be notifications about those that I follow. Cannot figure out why. It was working one day but not the next and it's been this way for a week, just over.

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  • SimGuruNick's avatar
    SimGuruNick
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Is everyone who's seeing this getting a LastUIException (generated in \Documents\Electronic Arts\The Sims 4), like @SassiLassi mentioned? Thanks for the help!

  • SheriGR's avatar
    SheriGR
    Hero
    6 years ago

    @SimGuruNick Just checked. I see one from about 45min ago (probably when I opened the game and checked the first time), and I just opened it and tried again.

    This LastUIException was produced/in my file a few minutes ago when I got back on to check:

    Spoiler
    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>4e4c70ef1f295e8e5e3b1347</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-02-05 19:12:49</createtime><buildsignature>Local.Unknown.Unknown.1.61.15.1220-1.200.000.440.Release</buildsignature><categoryid>(AS)olympus.core::OlympusObject</categoryid><desyncid>4e4c70ef1f295e8e5e3b1347</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at OlympusObject instance constructor()&#13;&#10; at FeedData instance constructor()&#13;&#10; at gamedata.Exchange::FeedDataFeed/GetOfflineFeedList()&#13;&#10; at gamedata.Exchange::FeedDataFeed/HandleFeedRequestResponse()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;rtim=9240</desyncdata></report>
    </root>

    This LastUIException was about 45min before that - probably when I first got on today plus 'connected to the gallery/online':

    Spoiler
    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>b83684a2bcc950595e3af789</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-02-05 18:34:51</createtime><buildsignature>Local.Unknown.Unknown.1.61.15.1220-1.200.000.440.Release</buildsignature><categoryid>(AS)olympus.core::OlympusObject</categoryid><desyncid>b83684a2bcc950595e3af789</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at OlympusObject instance constructor()&#13;&#10; at FeedData instance constructor()&#13;&#10; at gamedata.Exchange::FeedDataFeed/GetOfflineFeedList()&#13;&#10; at gamedata.Exchange::FeedDataFeed/RequestData()&#13;&#10; at widgets.Exchange.Share.controls::HomepagePanel/SetOnlineMode()&#13;&#10; at set visible()&#13;&#10; at widgets.Exchange.Share.controls::SharePanel/OnPanelTabSelected()&#13;&#10; at olympus.controllers::SelectableGroup/SetSelectionAs()&#13;&#10; at widgets.Exchange.Share.controls::SharePanel/SelectTabButton()&#13;&#10; at widgets.Exchange.Share.controls::SharePanel/OnTabButtonClick()&#13;&#10; at widgets.Exchange.Share.controls::SharePanel/SetSharePanel()&#13;&#10; at olympus.core.widget::WidgetBase/Show()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10; at olympus.core.widget::WidgetBase/Toggle()&#13;&#10; at olympus.io::CommunicationObject/DispatchToWidget()&#13;&#10; at olympus.io::CommunicationManager/DispatchStoredOnDemandMessages()&#13;&#10; at olympus.core::LayoutManager/OnDemandWidgetLoadComplete()&#13;&#10;rtim=489196</desyncdata></report>
    <report><version>2</version><sessionid>b83684a2bcc950595e3af789</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-02-05 18:35:04</createtime><buildsignature>Local.Unknown.Unknown.1.61.15.1220-1.200.000.440.Release</buildsignature><categoryid>(AS)olympus.core::OlympusObject</categoryid><desyncid>b83684a2bcc950595e3af789</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at OlympusObject instance constructor()&#13;&#10; at FeedData instance constructor()&#13;&#10; at gamedata.Exchange::FeedDataFeed/GetOfflineFeedList()&#13;&#10; at gamedata.Exchange::FeedDataFeed/HandleFeedRequestResponse()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;rtim=490426</desyncdata></report>
    </root>
  • SilverWolf0130's avatar
    SilverWolf0130
    6 years ago

    @SimGuruNick I'm getting a LastUIException as well.

    This is the one that was just produced upon me checking this time.

    Spoiler
    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>8830e549dc8102965e3b24b3</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-02-05 20:26:57</createtime><buildsignature>Local.Unknown.Unknown.1.61.15.1020-1.200.000.440.Release</buildsignature><categoryid>(AS)olympus.core::OlympusObject</categoryid><desyncid>8830e549dc8102965e3b24b3</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at OlympusObject instance constructor()&#13;&#10; at FeedData instance constructor()&#13;&#10; at gamedata.Exchange::FeedDataFeed/GetOfflineFeedList()&#13;&#10; at gamedata.Exchange::FeedDataFeed/HandleFeedRequestResponse()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;rtim=5256</desyncdata></report>
    </root>
  • taoron24121's avatar
    taoron24121
    Seasoned Ace
    6 years ago

    @SimGuruNick Yes. Same UI exception message verbatim, outside of session ID, of course. Other than that, exact error message. 

  • AltheaFarseer's avatar
    AltheaFarseer
    6 years ago

    I'm having the same issue and I also have the lastUIException files. I've removed mods and repaired the game through Origin.

  • Kittybass's avatar
    Kittybass
    Seasoned Ace
    6 years ago

    I've had this issue for the past day and am getting the same lastUIException.

  • EuphorialQueen's avatar
    EuphorialQueen
    Hero (Retired)
    6 years ago
    @SimGuruNick wrote:

    Is everyone who's seeing this getting a LastUIException (generated in \Documents\Electronic Arts\The Sims 4), like @SassiLassi mentioned? Thanks for the help!

    Happened just now and has happened sporadically.  Game had been repaired and caches deleted before going into game.

    Spoiler

    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>77512b3be5d297305e41f7f5</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-02-11 00:42:55</createtime><buildsignature>Local.Unknown.Unknown.1.61.15.1020-1.200.000.440.Release</buildsignature><categoryid>(AS)olympus.core::OlympusObject</categoryid><desyncid>77512b3be5d297305e41f7f5</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at OlympusObject instance constructor()&#13;&#10; at FeedData instance constructor()&#13;&#10; at gamedata.Exchange::FeedDataFeed/GetOfflineFeedList()&#13;&#10; at gamedata.Exchange::FeedDataFeed/HandleFeedRequestResponse()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;rtim=14019</desyncdata></report>
    </root>



    EQ Avid Sims Player
    #EQCreations
    All packs installed and patches are current.
    Game Version 1.61.15.1020 Patch 04Feb20
    PC / Win 10
    Never used CC or mods.

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