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SlightlyVillain's avatar
SlightlyVillain
6 years ago

Re: [ARCHIVE] Gallery notification list not showing

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? I don't know
What expansions, game packs, and stuff packs do you have installed? All of Them
Steps: How can we find the bug ourselves? I don't know, it just shows on mine, and I haven't seen people talk about it yet
What happens when the bug occurs? The Gallery News section doesn't appear, whilst everything else does.
What do you expect to see? I expect to see the sims or houses that people I follow have uploaded
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. It was sometime around the multi-platform update that this started to happen.

‌

I'm connected to the internet and the actual gallery shows up, it's only the 'News' section that doesn't

7 Replies

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  • StarryMight's avatar
    StarryMight
    6 years ago

    @SimGuruNick : Just got hit with this bug moments ago after not having problems with it. The Spoiler Box contains the contents of the related lastUIException file.

    Spoiler
    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>c7221ac77f45f5195e497388</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-02-16 16:57:33</createtime><buildsignature>Local.Unknown.Unknown.1.61.15.1020-1.200.000.440.Release</buildsignature><categoryid>(AS)olympus.core::OlympusObject</categoryid><desyncid>c7221ac77f45f5195e497388</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at olympus.core::OlympusObject/ParseObject()&#13;&#10; at OlympusObject instance constructor()&#13;&#10; at FeedData instance constructor()&#13;&#10; at gamedata.Exchange::FeedDataFeed/GetOfflineFeedList()&#13;&#10; at gamedata.Exchange::FeedDataFeed/HandleFeedRequestResponse()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;rtim=19917</desyncdata></report>
    </root>
  • SassiLassi's avatar
    SassiLassi
    6 years ago

    A couple of weeks ago I posted that I started a new game and it fixed the issue - I was getting my notices.  However, sad to report that after about a week, the problem started again.  And, once again, I'm getting the Last Exception notices.   Don't know if it makes any difference, but the only thing I was doing in the new game was building a house - one house.  No play time with the Sims at all in this game.

  • Kittybass's avatar
    Kittybass
    Seasoned Ace
    6 years ago

    It started for me right after I shared a sim to the Gallery. I didn't have the issue prior to that.

  • taoron24121's avatar
    taoron24121
    Seasoned Ace
    6 years ago

    Does anyone have any fix or thoughts on this yet? It's been weeks. I feel horrible not being able to see who did what or responded to what, without having to go through hundreds of uploads.Quite the hassle.  

  • SheriGR's avatar
    SheriGR
    Hero
    6 years ago

    Sorry, no fix yet. Since you're on the post now you will get a notification of a solution when it's fixed in a patch. 🤞🏻

    @taoron24121 
    Edit: I misspoke above. There's nothing you can do about it as it's an issue on EA's side and they need to fix it. Subscribing to this thread will give you an email if there's any update. Thank you for your patience.

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