Re: [ARCHIVED] Reaper's Rewards: Grim Icon Visible But No Quests Available
@lemonollie Hello! I'm sorry you're having trouble with the Reaper event. Are you playing on PC, Mac or console? If you're on PC or Mac, are you playing with any mods?
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PC, and no mods!
@lemonollie Thanks for that! I think it is still unclear what causes problems with the Reaper event for unmodded games. Please try the steps in the below link provided by AHQ Hero @crinrict .
https://sims4.crinrict.com/eng/2024/09/reapers-rewards-event/This guide will walk you through resetting your user folder while allowing you to keep the progress (saves, tray, etc.) in your current saved game. Keep in mind that any claimed items in personal inventory will not convey. However, it should allow you to progress through the tasks and then return to your primary folder. Please come back and update if this works or not.
- EA_Cade
Community Manager
Heya @lemonollie
I've merged your thread with one we've set up to gather information on this issue.
Please see my opening post for more details.
This is the first time I've been on this site . I haven't had any problems with my Sims 4 until now. I cannot complete week 3. I've tried everything that was suggested and no fixes unfortunately. I was very much looking forward to all the extras before the new add on came out!
still waiting on a solution for the console!!
- @JonaO703 I tried this as well, and it didn't work. I was able to successfully complete through week 3. I had previously gotten popups for week 4, but now it doesn't show up.
- @JonaO703 This worked for me. I got caught up to week 5. And I don't see accept as a solution.
This fix worked for me. I was stuck on week 2 and I'm caught up now
- @JonaO703 I play with mods, but I tried to remove them and it still didnt work
@jonhelgestensrud Hello! I just saw your note you tagged me in saying that removing mods did not work to fix the issue for you. While some users reported that updating or removing certain mods fixed the issue for them, it's possible that your issue may not be related to mods at all. Some users have said there were problems and never used any mods. I suggest following the steps provided by AHQ Hero crinrict in the below link.
https://sims4.crinrict.com/eng/2024/09/reapers-rewards-event/
The steps only mention the first week but some users have commented that it worked for them in later weeks. These steps worked for me when I was in the second week and I haven't had any trouble since then (mods included). I have kept a copy of the folder I created through this process, just in case something breaks again and I need to revert back to it. Note that some users have said these steps did not work for them. However, it doesn't hurt to try it. Please be sure to follow each step in order. If you are worried about losing your main The Sims 4 folder (saves, tray, mods, etc.) I recommend first making a copy of it and pasting it somewhere else on your computer (even if it's just on the desktop) or on a flash drive. This way you will have a backup folder that you can restore, in the unlikely event that something goes wrong.
@Anma998 Hello! I'm so sorry but I don't know of a workaround for console that is similar for the one I mentioned for those using PC or Mac. :-( I play mostly on PC but I do have the game on PS4 and PS5. I did some testing with moving game files from my consoles to a flash drive but I was unable to separate the save files from the app data.
I've been searching for other workarounds though. These are just some things I found that you might want to try, if you haven't already.
- Power down your console from the system menu, wait for the light to stop flashing, unplug the power source, then wait about a minute. This should clear cache files that might be hindering your system. Plug the console back in and launch the game.
- Start a new save. Doing this means the personal inventory rewards (like potions and freezer boneys) will not show in other saves and households. However, if you can just get the event to work properly, those items can be found in Build Buy and the Rewards Store.
- If the issue is with getting the Ambrosia Society newsletter:
- Replace your mailbox with a base game one (even if you're already using one from base game)
- Talk to the mail carrier for a bit- Move your household to a lot in Willow Creek or play a different household there. Playing a different household also means the personal inventory items will not show in other saves and households.
- Go into Game Options then select Tutorials & Tips. Go to Reset Guidance System and select the Reset button.
I was just thinking about something else to try but it might not be a viable option for everyone and will likely be considered somewhat controversial. So, I'm adding it with a spoiler tag. If you (or anyone else reading this) is interested, click the spoiler below.
SpoilerMy EA account is linked, so when I open the game on console, it shows the Reaper event progress I've made on PC (all progress completed through week 5 as of this writing). If you have access to a desktop or laptop that meets the minimum requirements for the game, perhaps you could try installing the EA app and TS4, then playing the game there to catch up. I believe you just need to use the same email address that you use for your account on console when logging into the EA app. Doing this will also mean that the personal inventory rewards will not be available for other saves and households. As I mentioned before, I have not had a problem since catching up by using the clean folder process for PC, even with mods installed (knock on wood). So I think that if you're able to catch up on PC, then hopefully you can just go back to playing on console afterward with the issue resolved. (fingers crossed)
While I realize that not everyone will be able to do this, I'm hoping it will help those who can. Since the base game is free to play, there's no harm in trying it if you're able to do so.
If I learn of any other possible workarounds, I will come back and report them in this thread.
@JonaO703 I’m on console but sad to say none of those really worked for me? I’m not sure if I missed a step but the task ain’t showing up, still stuck on week 2.
No, you aren't missing a step. None of the workarounds for console actually work, they were suggested and tested by many almost 5 weeks ago. There currently isn't anything that actually works for console, if your progress has stopped, make the post letting EA know, and hope they make an announcement on a fix or an update giving the event items to everyone.
- @JonaO703 Tried that. Nothing works.
Having the same problem but on Playstation. Any recommendations? I have started a new file and still same result. I have deleted the Sims 4 program from my playstation, reinstalled it and all expansion packs and still same result.
@bostonredrock82 wrote:Having the same problem but on Playstation. Any recommendations? I have started a new file and still same result. I have deleted the Sims 4 program from my playstation, reinstalled it and all expansion packs and still same result.
Your best bet is to fill out a post like Cade mentioned, and just sit back and wait for EA to fix it/update us.
The reason none of the usual tips and tricks to get things working properly(not confirmed by EA or support, but appears to be the most logical explanation), is that because this event isn't setup like the previous ones have been. The ones in the past were tied to your save files, so you could use workarounds by using a different save, or loading a save from before the event started, new save, etc.
This one is specifically tied to your EA account, which seems to be a double edged sword. Yes, all the rewards can be used across any and all saves this way, eliminating the issue many were annoyed about with rewards in the past only able to be used by one household. This also means tho, whatever problems arise during the event (like this one), are going to happen across all current and new saves.
I only play on console, so I could be wrong on this, but it seems like even the PC fixes that have been suggested, aren't working as hoped. Hopefully this helps some realize the extent of the issue, and why its taking so long.
PC and no mods
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