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Avanthalas's avatar
Avanthalas
Seasoned Vanguard
4 months ago

Re: [ARCHIVED] Reaper's Rewards: Grim Icon Visible But No Quests Available


@EA_Cade wrote:
Hi @lenoracarrington,

Apologies, we haven't forgotten about you. At this time we believe the data provided from other platforms will also help determine the root cause for console as well.

I'll share any information I get.

Could you PLEASE also say whether or not we will be given additional time to complete the event after things are fixed so we could all stress out a little bit less?  Please?

11 Replies

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  • Yea, bc it’s been not working for several weeks for me. I haven’t been able to do anything but like 2 tasks for the entire event. 

  • Hello,

    I was able to complete week 1 & 2. After I read the intro to the book for "Learning from the lady," I no longer had the Newsletter and the option to get a replacement Newsletter disappeared from the mailbox. I am stuck in Week 3 with one task completed and no way to finish the remaining weeks. So frustrating. I sure hope there will be extra time after EA has fixed the event so those that have been bugged out can finish it. 

  • Is there any update for console players? I was able to complete the first two weeks since then ive been able to do nothing in regards to the reaper event.  

    I just want the rewards so Im not missing anything in my game.  I own everything for the sims 4 game.  The hotdog suit is still missing from my game and it drives me bat crap crazy. Please dont let me miss out on all of the reaper rewards! I dont even care about not being able to play the event.  I just dont want crap missing from my game. 

  • Non_Entity964's avatar
    Non_Entity964
    4 months ago

    So, I may have found a fix for console. It's simple if a little annoying to do depending on what you're internet speed is like. And I can't guarantee that this will work for everyone but it's worked for me (so far).

    I play on PS5 and not being able to complete this event has been a cause of frustration for a few weeks. I've been checking this thread from time to time to see if anyone had figured out a fix or if EA had actually done something helpful 🙄

    The first thing I'd normally try in these situations is just uninstalling and reinstalling but I saw that some people had tried that but it hadn't worked. 

    Today, I decided to try and uninstall it but, on top of that, I also decided to delete everything associated with the Sims off my console storage (or if you have an external storage connected by USB), but first I did check to see if all of my saves had been uploaded to the cloud. 

    I reinstalled the game, opened it up (just base game, no DLC), quickly started a new household, started playing in Live mode and within seconds the plumbob and quest list popped up 😊

    The event was working fine with the base game, so then I started slowly reinstalling all the DLC I have and downloaded the save I'd started specifically for this event 😞

    The event is still working fine as of this post but I wouldn't be surprised if it breaks again 😅

    Sorry for the long post but I hope this helps anyone who plays on console and remember:

    Leeb, Leefuh, Lurve

    Screenshots attached for reference

    The first two were taken a few weeks back when the problem started, the third is today after uninstalling/reinstalling everything.

  • JonaO703's avatar
    JonaO703
    Hero
    4 months ago

    @Non_Entity964   Hello!  Thanks for sharing your experience.  I had been wondering if it would be possible to send saves to the cloud, then reinstall the game and play the Reaper event with a new save.  I don't have the subscription for cloud so I tried using a USB storage device.  There was no option to move or copy save data separately from the game app data though.  I couldn't couldn't figure out how to uninstall the game AND delete saves from the console because the data was moving together.  I don't know if your suggestion will work for everyone but hopefully it will help some people.

    For any console players reading this, check post #755 #764, page 76 77, and please give XP to @Non_Entity964  if it helps you!

    EDIT:  I just noticed that the post and page numbers I gave were incorrect.  I'm not sure how that happened but I've corrected it.  EDIT2: I just realized the post and page numbers are changing when other threads are merged into this one.  :-/  If you're interested in this workaround, it's probably best to visit Non_Entity964's page to find their post.

  • Can we just admit that this event was a bit of a flop for console users? This is actually ridiculous, ive tried the steps recommended twice and it just doesn't work. Why should we have to waste hours of our lives for something that will potentially work? The complete lack of any help for the now 76 pages of people having this issue is baffling. Can we have some sort of update on either an official fix or whether we will be able to access these items at a later date like the previous event? If the events are going to be this buggy with no hope of a solution for console users, id stop them and put your time and effort into something else. Also the constant pop ups saying that "theres still time to complete the event" and "its ending soon" are a bit ironic. You can get those to wprk constantly but not the event?

  • lunaloom99's avatar
    lunaloom99
    Rising Rookie
    3 months ago

    My guess is they will make the items available to all, but it’s literally throwing the players who had issues a bone at this point with how EA handled this situation, or rather, how they didn’t. Their silence on the matter, while the frustration continues to grow with the deadline approaching, also leaves a lot of room for speculation. Like, are these events created with PC players with the latest specs in mind, seeing that many of them were able to successfully troubleshoot the problem and see the event into completion, while some PC players were not. Or why console players, who possibly spend more money on this game because our only access to new content is through EA, are left in the dark, yet again?

    Either way, one thing is for certain and that’s that we’re never going to get answers. 

  • Yes!  Same question here!  Only Days left and still no fix for Xbox!  Im worried I will miss out on the rewards and this doesnt feel fair!

  • Hi, I've been having trouble wirt the reapers quests, I've posted on this topic in the spanish section, no often I haven't got a proper solution for ny problem, I'm a Xbox Series S user and my reapers quests just stopped appearing the icon with the rewards is still visible but not the one with the quests, i hope u can help me I've tried everything n nothing seems to work and the evento ends un a couple of days,  I'ld be glad if u could help me, thanks!