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Re: [ARCHIVED] Reaper's Rewards: Grim Icon Visible But No Quests Available

@EA_Cade thank you so much, IT WORKED! I am so glad, finally. ❤️



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  • cb8edeff1cab65a's avatar
    cb8edeff1cab65a
    3 months ago

    Hi just wanted to post an update: PS5 user, I had to move my households to a completely new save, which did sacrifice any pre-established relationships (unless they’re in the same household, in that case you can edit it in CAS) and then I deleted the user data, and that worked for me 🙂 I also tested it with a completely new game after doing that, and once I confirmed it was working, I loaded my saves and just completed the event with my usual household. Hope this works for anyone still struggling on PS4/PS5!

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hey all, 

    Apologies for the lack of updates here recently.

    The team has been working on this issue non-stop and up until yesterday had been unable to reproduce the vanishing quests issue. However, they were able to identify an issue that blocked quests from appearing, and are currently working to confirm that their proposed fix for that issue is effective. 

    At this time I have nothing further to share and do not know if a fix will be ready for release for this issue before the Reaper's Rewards Event ends.

    Once I get more information to share, I'll share it here.

  • @EA_Cade I play on Xbox, Can you give us console users some assurances that you’re looking into a fix for us? Time is running out on the event, can you say whether or not we will get more time? Anything you can say to reassure us that everyone will get a chance at the rewards regardless of platform and the time running out?
  • Ok so will you extend the event to allow players to complete it when the only reason they couldn't was because of a bug on the developers side? Because it is very frustrating for players to miss out on something they had no control over.

    I was really enjoying this event and exploring an aspect of the game I don't do often, but this has been so frustrating. I don't get a lot of time to play sims, and I am sure there are many players like me....  one of the drawcards for me is that sims is sandbox. I was enjoying the event at first but now it's really ruining my enjoyment of the game. 

  • ohmyiv's avatar
    ohmyiv
    Seasoned Rookie
    3 months ago

    @EA_CadeWill the rewards event be extended for those that haven't been able to finish due to game issues?

    Its really unfair to miss out on rewards because the game is buggy. Especially for console players who don't have the same access to files as we do on PC/Mac.

    I was able to finish mine, but it took way too much moving and deleting of files and other workarounds to finish.