Re: [FIXED] Can't fully zoom in on basement level. Sound is muffled.

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.49.65.1020
What expansions, game packs, and stuff packs do you have installed? Get Famous, Get Together, Get To Work, Cats and Dogs, Seasons, City Living. Jungle Adventure, Parenthood, Dine Out, Vampires, Outdoor Retreat, Spa Day. Toddler Stuff, Fitness Stuff, Kids Room Stuff, Backyard Stuff, Bowling Night Stuff, Cool Kitchen Stuff, Perfect Patio Stuff, Laundry Day Stuff, Luxury Glamour Stuff, Romantic Garden Stuff, Vintage Glamour Stuff, Movie Hangout Stuff, Spooky Stuff.
Steps: How can we find the bug ourselves? Build a basement then go into live mode.
What happens when the bug occurs? the camera doesn't go as far down as it does on the ground floor
What do you expect to see? The camera going down to the floor
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Updated to the latest patch and also bought Fitness Stuff

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Even after taking out mods and custom content issue still remains.