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Re: [FIXED] Game Failed to Load - Error Code 123:

I updated the game yesterday. Deleted all mods and cc. Repaired game and still unplayable. Keep getting an “error message restart your game” anytime I try and do anything. Anyone know how or when this will be fixed? Purchased 2 new packs yesterday and I can’t even use them! 

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  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    11 months ago

    Are all saves affected, or only existing ones?  Please test a new save if you haven't already.

    Please also post a screenshot of the error message, or write out the full error code.

  • RGGAMING2012's avatar
    RGGAMING2012
    Seasoned Traveler
    11 months ago

    Fascinating. This latest update disabled my mods (ik The Sims does that, but they should truly stop), so went to my settings and re-enabled them. Of course, it tells me to restart my game, so I do. I restart it and launch it, and BOOM! Tells me to re-enable them. So obviously I do that AGAIN, and AGAIN, you can probably guess, nothing. So, I used this as an opportunity to make more BFDI households to upload, but whatever, I'm still angry. I'm sorry this happened to you, also happened to many others, have a great day.  

  • kathmayallxx's avatar
    kathmayallxx
    Rising Novice
    11 months ago

    It affected all saves. Started a brand new game and it was fine up until I ‘travelled’ and it is happening again. It is the same error code that has been posted below on this thread by another user 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    11 months ago

    kathmayallxx  As a test, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  (Your saves and other user content will be intact in the folder you've moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just start a new save and see whether you can reproduce the error.

    If the error does show up again, clear the EA App's cache and repair the game (again).

    If that doesn't help, please let me know which lots are affected, if your sims can travel to some but not others; and whether traveling to these particular lots causes the error always or only some of the time.

    halisimmer  Have you tried loading multiple households in multiple worlds?  I'm wondering whether the entire world is corrupt in some way.  Please also let me know whether you see green or orange icons with exclamation points over any lots; this is a separate known issue.

    You can also try your existing saves in a clean folder, as described above; and loading a backup save:

    https://sims4.crinrict.com/eng/2014/09/recover-backup-save-game/

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