SimQARobo
EA Staff
EA StaffRe: [FIXED] Items no longer owned after moving
Sorry for the confusion. I've updated the instructions to hopefully make them a bit clearer.
We'll take a look at the issue. Thank you for the files and video!
Forum Discussion
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SimGuruNickEA Staff (Retired)
Is anyone still having this issue? I was able to reproduce an issue with item ownership on November's patch, but can't reproduce any longer on the most recent patch. Thanks!
- hi @SimGuruNick, i've tested the frog, food/drink, voodoo doll, bookcase, computer, guitar and bed, and i'm glad to report that they work as intended. =)
right now i can't think of other items that had ownership issues after moving house. but i'm willing to test those, should you or anybody else remember any more of them. thank you! @SimGuruNick I am having an issue with the My SIms Trophy, the fossils, and elements in the element racks. I put them in the family inventory to move and after retrieving them, they are no longer owned by anyone in the household.
I am fully patched and have the Laundry Day pack. I am modded, so I exited the game, removed the mod folder, cleaned caches and reloaded. I was still unable to interact with the collectibles except to enable emotional aura and study the item.- SimGuruNick
Thanks much @xoxjennxox, we'll check it out! 🙂
- SimGuruNick
Hey @xoxjennxox could you possibly send me a save file, where you've experienced this issue, to assist our QA team with reproducing the issue? Thanks for the help! Instructions for sending me a save file are here: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302
Well, I did have a save file specifically in case you needed it, but it apparently got overwritten. I thought I had saved it outside of the game files, but I could not find it anywhere. I just spent two hours going back through the .ver with no luck finding one from that time period in game. I always do a Save As, but I still somehow overwrite other saves. So, I had to start making copies for another folder, and I still did not find that save.
If I do come across it or the issue again, I will definitely send you the save file.
- Would be great if you could also open a new thread for this. This one doesn't use the bug template and is a bit old.
Thanks - Don't think so. I usually lock and archive or merge if a new one is made. Since I didn't for this one, I don't think there's a new one.
Feel free to open one. I did share my save file with the devs. I then took a break from the Sims b/c of all the bugs and the Book of Life wasn't working which was kind of my last straw. Came back and found now Book of Life is working, yay! Got the latest expansion and stuff packs and so far so good for the past couple of days everything's been working. Yesterday I upgraded my video card to a GeForce GTX1080 but that is ALL I did. No added mods, no new software, nothing. Today I start the game for the first time with the new video card... and stuff in my sim's fridge and on the replicator machine isn't his. I was hoping this bug of ownership would be fixed - moving house does NOT solve it as I had already moved due to lag and loss of ownership of items in another lot. Any progress with this? It just seems to occur out of the blue.
could you create a new thread for me as this one doesn't use the template.
Thanks.
Going to lock this. Anyone that still sees this, please create a new thread. Thank you
