Re: [FIXED] [XB1/PS4] Lag after recent update (Again)

I only have a PS4 (not pro) and having the exact same issue. The whole time I play my sims and cursor, loading, etc is very very slow & choppy after the last update. 

I'm glad it's not just me, nor just the Pro. I've even had comments from people saying it's happening on Xbox now as well. I tried tweeting them but not sure if they'll get back to me. Game just doesn't run right. I'd be happy knowing that the team is aware of the issue and will actively be looking into it, especially with Get Famous on the horizon.

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.13
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? You should be able to see these issues by playing an active lot on a console. Even lots with just one sim are giving off weird hitching and framerate drops.
What happens when the bug occurs? Game hitches and lags (stutters), sometimes completely freezes for a few seconds at a time
What do you expect to see? The performance from before the patch was introduced
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Patch 1.13 introduced this issue

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Seen people on YouTube complaining about this as well on Xbox, PS4, and so on. Performance wasn't that bad before this patch. It seems like every other patch reintroduces old performance issues. I've bought all the packs for this game and right now it doesn't even feel playable ☹️ I just want to enjoy the game again!!

We seem to go through a cycle where a patch will do its best to work on performance issues like framerate drops, then we have a patch like the one from a few days ago that reintroduces serious framerate issues. I wonder if it was the changes to bloom that killed it on the PS4? Not sure about Xbox, but I've seen Xbox folks complaining about it too. Something about this update has nuked framerates.

Merged all threads on this @MagitekPixel  @RenasaiHaru  @Sygnus2112  @Jessesgirlirl105 

I've passed this on. 

Thanks for your feedback.

Didn't even notice this thread before creating mine. So glad to reconfirm that it isn't just my console. Heck, it isn't even just one brand! Both PS4 and Xbox are dealing with this. Really hope they can work out a fix soon...game is a ton of fun but this bums me out.

If it helps, it feels like it's just getting worse every day. When I tried to play an hour ago, even my tiny lot with 1 sim was freezing like CRAZY. There's no way that's normal.

https://www.youtube.com/watch?v=uVzdWyzYKQw

Another video. One sim on a tiny lot. If we could at least hear from a dev that this is not the expected behavior and would be looked at, I'd feel a lot better having spent over $250 on the game.

Hello everyone

I just wanted to let you know that we are currently investigating this issue. We will get back at you if we need more information.

Thank you very much for your reports.

Thank you, @SimGuruIcarus. I personally will be happy to help in any way possible. I just want to see the game running well again, and will assist in any way possible to make that a reality. 

As a thought: maybe changing bloom settings has introduced unintended performance issues?

Yup I'm having this too. It's terrible. It gets really bad sometimes. Im also sure the textures have got bad again too. They dont look as crisp as they did before the lqtest patch especially on sims. Im on the pro too. Ive noticed alot more jaggy edges again too. These were things that were patched and fixed a few patches ago and sim detail in live mode looked better.

Not sure about the graphics but definitely a possibility. All I know is the game seems to run worse and worse by the day. I'm honestly scared of Get Famous' release tomorrow.

https://www.youtube.com/watch?v=NbKDXzLVTsw

May the Sim gods have mercy on my game. This by far takes the cake for worst performance yet. Tagging @SimGuruIcarus for reference.

Little update to the situation: Jungle Adventure lots are nearly unplayable due to framerate lag. Devs are still radio silent on the matter.

New patch today...mentions nothing in the notes about framerate or performance issues. What an absolute shame.

Well, as someone who has spent hundreds on the PS4 version of the game, I'm not letting this issue die. I have been reporting this to them since January, giving them video evidence, and at one point gave them a save file. Have heard NOTHING in the way of it even attempting to be fixed.

Have given them gamesaves, videos, examples, and more. This has got to be the easiest to reproduce issue of all: the devs can just boot up their PS4 and watch the slideshow.

In on ps4 with city living, get together, seasons, cats and dogs, get to work, outdoor retreat, spa day, dine out, vampires, parenthood, jungle adventure, cool kitchen, spooky stuff, romantic garden, vintage glamour.

Been heavily experiencing this issue, with a 2 or 3 sim household it's ridiculous, and seems to be waaayyyyy worse during winter. Holding a club gathering or a party is practically a mass staring contest for 75% of the time passage. I cannot even imagine having a full household.... Recent patch claimed to have had various fixes for console lag, but I'd swear it's worse. This in addition to several very problematic glitches (unbreakables breaking, doctor surgical work emergencies fubar, restaurant patron free for all chaos, etc etc) has basically turned this into sim trailer park, because anything more than 1 sim in a box sustaining themselves is just a lag ridden choppy mess that's honestly worse than any mmorpg bank Iv been at. That's baaaad. I understand that games have issues, but seriously, 4 years in those issues should be minor and nowhere near as numerous. Definitely should not be having to deal with a sim tar pit and having huge amounts of stated gameplay all but unplayable.... It's very quickly driving me away from playing it at all, let alone ever spending another cent on it.

I feel as it has created more lag for me. Cursor also lags too, along with build mode and live mode and can barely rotate the screen without it lagging or glitching. Sometimes it lags so badly it takes almost 10 minutes for the game to load up on the ps4 and bring me to the "START" screen. I hope they are able to fix this soon because I do enjoy playing hours of Sims 4! It isn't just me having this issue!!! ☹️

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@Jessesgirlirl105 wrote:

I only have a PS4 (not pro) and having the exact same issue. The whole time I play my sims and cursor, loading, etc is very very slow & choppy after the last update. 

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Apologies for intruding on a console thread, but this is the thread that EA has earmarked for their basegame update. Experiencing all the issues described by Console players, but I'm using a PC. I own nearly all the EA content to extend the Base game. I was using custom content, but followed the instructions I saw in a different thread to remove my game folder under Documents and restart the game to create a new folder. This series of steps did nothing to fix the lag and freezing. I ran dxdiag and it reported no problems with any of my system components, storage, or memory. Windows 11 64-bit. Alienware Area-51 R7, AMD Ryzen Threadripper2920X processor, 32 MB Ram, Nvidia GeForce GTX 1080 graphics card. Game totally unplayable for all the reasons so thoroughly documented by console players.