Re: [OPEN] Disappearing Ceiling (Glass Roof)
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.72.28.1230
What expansions, game packs, and stuff packs do you have installed? Snowy Escape, Discover University, Island Living, Seasons, Cats & Dogs, City Living, Get Together, Get to Work, Strangerville, Jungle Adventure, Vampires, Dine Out, Spa Day, Outdoor Retreat, Tiny Living, Laundry Day, Bowling Night, Movie Hangout, Cool Kitchen, Luxury Party
Steps: How can we find the bug ourselves? Build a room on a waterfront property in Sulani, go up one floor. Move the camera around (Sims 3 camera) until the ceiling flickers in and out of existence.
What happens when the bug occurs? The ceiling doesn't exist unless I hover over it with my mouse, regardless of whether anything's in it. I can see down one floor with some of the furniture (depends on the angle). You see through unenclosed areas and rooms that are enclosed by fences.
What do you expect to see? A ceiling/the floor of the level I'm on.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I've messed around with this a bit, but it seems to only be happening on some lot and not in others, so I'm not sure if there's a correlation, but it started in Sulani on the water.
Raw screenshots are also attached.
when the mouse is not hovering over the room:
when it is (what it should look like):
one angle seeing down and another (where the furniture blips out of existence):