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Re: [PLEASE READ] Information/Questions about the bug forum

This didn't exactly help cause right after I updated my game It started to bug out cause when I load into a save file and click on any of the bottom right buttons it looks all glitched, out I have no clue what happened.

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  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @bellab1207833 Is this a question about the bug forum or about your game ? This thread is for questions about how the bug forum works.

    If you have an issue with the game, please create your own bug report or post in the tech forum for help.
  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    If you are not prompted for the bug template, make sure to edit the post to see if it appears then.

    I'm unable to tag any threads or handle them if they have the template missing as the forum won't let me.

    Please work with me so I don't have to tag every fourth person to fill it out.

    I know it's a forum error but it would be helpful if you could just do the edit after sending it. Sometimes it shows, sometimes it doesn't (especially if you're on mobile), so you might need to try multiple times.

    I will also be taking a break till next week. starting now and only merge stuff but not answers/process any new bugs reported.

    Please read the compiled list or post in tech if you require assistance.
  • crinrict's avatar
    crinrict
    Hero+
    5 years ago

    Hi everyone

    just wanted to let you guys know that I'm a tad bit busy with RL the coming days. I will try to get to my test back log when I can. If you haven't gotten an answer on new threads, it's most probably cause i want to check it out first (or it's an issue I'm no longer looking into at all).

    Please expect things to be slower over Christmas and some changes coming the new year.

    Few things that I already know that will change

    - I will stop doing build mode issues. They stress me out, I have no clue on building and some are very similar and others the same and I just can't keep up. Please continue to post them and I hope some of the builders will answer but otherwise it's on EA to handle those. If you are unsure if it's a bug and need help with your build, please use the General Discussion and Feedback forum instead

    - I will drop the Needs Input tag. As most people don't read my explanation and I'm getting constant rants on it, threads will only be tagged after they reach a certain amount of me toos. I will leave them untagged before that. I'll try to answer your post so you know if further info is needed or not (exceptions apply). Existing threads that already have a needs input tag will keep that until they reach that certain amount of me toos (I'm not posting number itself cause that can change).

    - As before I'm not reading established bug anymore. If you have some info you feel I should see, please tag me in your answer.

    I will update the first post of this thread beginning new year with all the changes I'm doing.

    As always, these changes ONLY affect how I as a volunteer handle this forum. EA has their own method and way to handle it. All I try to do is keep it clean from multiple threads on the same issue and trying to troubleshoot where necessary or get info from you if I think that would benefit the thread as a whole. I personally haven't played every aspect of this game and have not played a lot lately (personal reasons) so sometimes I have to try stuff myself to fully understand it which is why I often ask for saves.

    For those of you who haven't see, there's also been a change when it comes to mod links. While EA still doesn't allow us to link mods, there's now a list of Hero approved mods (with links) in this thread:  [INFORMATION] Common Game Fixing Mods - Hero Approved

    Please carefully read the first post. It's a work in progress and I'm still adding mod fixes to the table. If you know of any that haven't been posted, please find the bug report on it, and post in there that there's a mod fix on it. Don't post the actual link but let me know how I can find the mod by googling. Make sure to also tag me in your answer. Please no adult mod mentions. Those will not be added.

    I wish everyone a very merry Christmas and please stay safe (and sane)

  • I don't know where to put my bug issue when I tried to contact EA, it doesn't let me submit one.

    Anyway, there was a random update few days ago and I don't use any mods or cc. I play on Mac.

    One of my sims are completely not showing on the screen when I go into the household to play and all my furnitures are missing just frame of house is shown.

    I tried to move the household, but it has same issue wherever they move to.

    Another thing is other household's lighting don't work. Existing lighting has stopped working and when I try to buy lighting, it does not shown on ceiling. 

    I wonder if I am the only one with these issues.. and how could I solve it?

    I attached the screenshot of my problems