Forum Discussion

RenasaiHaru's avatar
RenasaiHaru
Seasoned Scout
6 years ago

[XB1] Manage Households Thumbnails not loading

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Occasionally (10% - 49%)
What is your current game version number? v1.18
What expansions, game packs, and stuff packs do you have installed? All availible
Steps: How can we find the bug ourselves? Click into "Manage Households" and scroll down
What happens when the bug occurs? None of the thumbnails appear and I can't see my families.
What do you expect to see? I would like for my families' thumbnails to show up when I open manage households.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No

My TV is really small so I rely on the thumbnails to see which family is which rather than their names.

3 Replies

Replies have been turned off for this discussion
  • RenasaiHaru's avatar
    RenasaiHaru
    Seasoned Scout
    6 years ago

    Only a few will load in. The majority will take several minutes to load in and the last few will take forever..

  • SimGuruJoystick's avatar
    SimGuruJoystick
    Icon for EA Staff rankEA Staff
    6 years ago

    Hi there,

    Could you please attach a screenshot of the issue you are seeing so we can see what you are experiencing in game?

    Thanks!

About The Sims 4 Bug Reports - Archive

This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,625 PostsLatest Activity: 2 hours ago