Product: The Sims 4Platform:Microsoft XBOX OneWhich language are you playing the game in? EnglishHow often does the bug occur? Every time (100%)What is your current game version number? Most recent.What expansions, game packs, and stuff packs do you have installed? Happens in base game too.Steps: How can we find the bug ourselves? Get married. No change surname popup. Get remarried, still doesn't work.What happens when the bug occurs? No change name popup.What do you expect to see? The original change name menu thing.Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.Did this issue appear after a specific patch or change you made to your system? NoThis bug is annoying.

Sims 4 has never had a pop up to change the name when your sims get married. Instead, you can just go into CAS after your sims are married and change the last name of whichever sim you want the name changed for. I actually prefer that as I don't usually change my sim's last name when they get married and it's simple enough to do.Best regards,Jennifer

@thedirectorlives I recall the "Manage Households" pop-up to move Sims between households when a Sim marries another Sim outside of the household, but I don't recall there ever being a "change Sim's surname" option and I've been playing this game for something like eight years. Maybe it was a limited roll-out test, or just a short-lived console thing like crinrict said? I found a few old videos of TS4 weddings from the timeframe you mention, but they don't show this pop-up (though it is a PC video, so if it was a console-exclusive thing like crinrict suggested then it wouldn't show up anyway). I'll keep looking around, though, I'm curious if anyone else remembers this menu option.Hi! I'm SimmerStar4 (they/them). I'm not an expert on game issues, so don't take me as one! I'm just a Sims player who wants to try and help fellow players, and who finds game bugs and issues interesting.

@thedirectorlives In the very beginning, you couldn't change the last name without a cheat. I don't even remember if there was a popup ? This is how it was in the beginning: https://answers.ea.com/t5/Bug-Reports/FIXED-Why-doesn-t-the-option-to-change-surname-come-up-when-sims/m-p/3527209#M2664 then they added CAS change without a cheat but now I'm unsure if there was a pop-up This also doesn't talk about a pop-up: https://answers.ea.com/t5/Game-Questions/PS4-Marriage-Names/m-p/6441725#M1579 EDIT: Also found this old thread: https://forums.thesims.com/en_US/discussion/896989/wife-name-change-on-marriage-pop-up-option-options-husband-spouse-hyphen-no-change so maybe make a post in feedback ?

I play on Xbox and have to alter the surname in CAS. But I think in an older Sims Game, possibly 2 or 3 that there may have been a pop-up.In Sims 4 I just click on a mirror and Change Sim.

@thedirectorlives I've never ever seen that pop-up in Sims 4Since you're console, it's not mods either (cause they are mods that let you decide), so I really don't know.

Marriage won't let you change name.

24 Replies

MapleSimmer
Seasoned Ace
2 years ago
Sims 4 has never had a pop up to change the name when your sims get married. Instead, you can just go into CAS after your sims are married and change the last name of whichever sim you want the name changed for. I actually prefer that as I don't usually change my sim's last name when they get married and it's simple enough to do.
Best regards,
Jennifer
thedirectorlive
2 years ago
@MapleSimmerThere was a pop up. Around 2018-2019 it stopped appearing. It was blue and looked like the baby one. I remember using it when my Sims got remarried to change the family surname. Then it didn't show up again for several updates, and showed up once then disappeared nearly-completely around 2020. It was optional, the second time it showed up I never went through with it. Also, keep in mind, I am on Xbox and it's only showed up three or four times, many UI changes ago now. So it might've been an Xbox exclusive bug or something.
crinrict
Hero+
2 years ago
@thedirectorlives ~~This was removed a long time ago. It's by design and not a bug.~~

EDIT: Actually, reading old threads I think Maplesimmer is correct. There never was one for Sims 4. There was an issue with not being able to change the name in CAS but that was solved a long time ago. Think that's what I remembered.
thedirectorlive
2 years ago
@crinrict That's incredibly silly and it's an incredibly useful thing that should be given its own menu option on the arch. Or do they only break the experience of the game for paying customers?
crinrict
Hero+
2 years ago
@thedirectorlives In the very beginning, you couldn't change the last name without a cheat. I don't even remember if there was a popup ?

This is how it was in the beginning: https://answers.ea.com/t5/Bug-Reports/FIXED-Why-doesn-t-the-option-to-change-surname-come-up-when-sims/m-p/3527209#M2664 then they added CAS change without a cheat but now I'm unsure if there was a pop-up

This also doesn't talk about a pop-up: https://answers.ea.com/t5/Game-Questions/PS4-Marriage-Names/m-p/6441725#M1579

EDIT: Also found this old thread: https://forums.thesims.com/en_US/discussion/896989/wife-name-change-on-marriage-pop-up-option-options-husband-spouse-hyphen-no-change so maybe make a post in feedback ?
thedirectorlive
2 years ago
@crinrict Yeah, after that they added a pop-up (It was like the change baby name pop-up. Before the new UI stuff.) for a short while and it disappeared without as much as a mention.

I know it was 2018 or 2019 because my save is that long and it showed up with the second and third generation of my Sims. I didn't take the option with the older Sims, but with the younger Sims, I did. One of those Sims is still alive to this day.
crinrict
Hero+
2 years ago
@thedirectorlives Do you have a picture of the pop-up ? Maybe it was something they tried on console ? I can't remember there ever being one.
mightyspritesims
Legend
2 years ago
Hi @thedirectorlives
You can easily change names anytime by clicking a mirror and "Change Sim".
You can even do it at the wedding venue right after the ceremony if you want 🙂
Not all methods of entering CAS offer the name change option.
thedirectorlive
2 years ago
@mightyspritesims See, the wedding arch option is the one I mean. That doesn't consistently show up.
thedirectorlive
2 years ago
@crinrict Unfortunately no, as I only recently learnt how to screenshot on Xbox. I have a very good memory and I remember it looking like the screen when you get a child from adoption and rename it. (The only one that hasn't been changed, come to think of it.)