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kayeslife's avatar
kayeslife
Seasoned Novice
7 days ago

Ps4 player new african pack not there and game keeps breaking

After the update my game will only allow me to play gor 10 minutes and it crashes. I have made a new game, I cannot play with mods as ps4 do not allow it. I have spent so much money of this game that I feel cheated since this update. Why do I not have the new items? I also just bought the castle pack which I cannot play with as the game is broken!! The update has totally wrecked my game. I backed up i even deleted and created a new game! Fix this and give us the free items ASAP. Sick of you not bothering with console players. I am autistic and this game is a special interest i cannot afford a PC nor can I use one as I have disabilities and deformities of the hands and I do not want to have to buy it all all over again. I cannot afford a ps5 either. What is going on? Why are you forgetting consoles needs fixed also? Go into build mode and it crashes and let's you place a few items then they disappear and it doesnt let you click anything since this update. Hurry and fix it. It is the only thing that helps me when I was in an autistic meltdown to destress 

4 Replies

  • RheaFallout's avatar
    RheaFallout
    Seasoned Ace
    5 days ago

    Same here with searching the bug reports, sorry to hear there are issues in your game now too 😔 it's such a shame when updates cause issues, I was pleased that a few of my previous issues were fixed in the update then a new bug I've never had pops up 🙄 Im thinking of starting a brand new save to see how things are and if anything happens it won't be a big loss, I just don't want to risk my legacy save 😬 

  • simsplayer818's avatar
    simsplayer818
    Hero
    6 days ago

    RheaFallout​ with the sound issue, if that happens each time and if your sound is resetting I'd report that as a bug. I see you've reported the freezing bug too in Bug Reports, hopefully that will be addressed at some point 🤞. Got a few issues since the last update too in my game and I'm just searching through bug reports lol 🤦.

  • On ps4 too and this update broke sims conversations for me, my sim froze talking to her partner but her icon at the bottom showed she was in bed asleep and my console was really loud when playing. My game was running perfectly fine before this update and certainly didn't make my ps4 sound like it was going to take off around the living room! Didn't even get a chance to check the new stuff as I had to quit without saving and that put me off playing again. I only have one legacy family and three back up saves of that family and now I'm worried it'll get corrupted or something if I play again 😔 

  • kayeslife​  there's advice on crashing problems in the troubleshooting steps for consoles if you'd like to take a look and see if they help with your game. I know crashing can be very frustrating especially when you've added new content. I've found these steps to be really useful on console, I'm on Xbox Series X. I hope they are as helpful for your game. It's not letting me post it as a link but you can find it pinned to the top as the first post in Technical Issues - Consoles.

    The Sims 4 Technical Issues - Consoles | EA Forums

    The African culture items weren't in a pack, you should be able to find them in build mode and in create a Sim as base game items. In CAS the new clothing is at the bottom for me. So for example the new jumpsuit is in Full Body and is right near the bottom of the Full Body items for me next to the new Beaverbrook Ballet Dress. I've listed where to find the new build items. I had trouble finding some, especially the Wallu Woven basket because it's in Sculptures where I didn't expect it to be. I ended up using the search function to locate them by name.

    Okuta Lamp (Lighting>Table Lamps)

    Ìtura Cushion (Decorations>Miscellaneous) 

    Visions of Home Decorative Art  (Decorations>Paintings & Posters)

    Wallu Woven Basket (Decorations>Sculptures)

    Hiwe Area Rug (Decorations>Rugs)

    West African Aloe Plant (Decorations>Indoor Plants)

    Trio of Flavor (Decorations>Miscellaneous)

    I think that's all of them. If they still don't appear, check your game version number is 2.23.3.2310.

    Hope this helps, good luck.

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