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youallaremysons's avatar
youallaremysons
New Rookie
30 days ago
Solved

Blue square in activity slot/action bar (continued issue)

Hi! So, I made a question a couple of months ago, maybe exactly two, about blue squares showing up in my activity slot. I'm still having the same issues despite deleting old CC and renewing and dele...
gameplay issue
  • SheriGR's avatar
    SheriGR
    27 days ago

    @youallaremysons Okay... Leave that original The Sims 4 folder on your desktop. Close your game. Then go to your EA App library, click the three dots and choose uninstall. Once the game has finished uninstalling, please reinstall the game. Then open the game and share a screenshot of what you get for your Loading Screen/Main Menu.

youallaremysons's avatar
youallaremysons
New Rookie
27 days ago

@SheriGR I could be wrong in my description of it, but there are two Sims 4 folders on my computer: one that's directly under documents and the one you asked me to move to the desktop. Also, I did the things you added in the last reply. This is what my screen looks like after the steps I took (basically, it's the same):

SheriGR's avatar
SheriGR
Hero
27 days ago

@youallaremysons Okay... Leave that original The Sims 4 folder on your desktop. Close your game. Then go to your EA App library, click the three dots and choose uninstall. Once the game has finished uninstalling, please reinstall the game. Then open the game and share a screenshot of what you get for your Loading Screen/Main Menu.

  • youallaremysons's avatar
    youallaremysons
    New Rookie
    27 days ago
    @SheriGR If I uninstall, all my paid content will be safe, right?
  • SheriGR's avatar
    SheriGR
    Hero
    27 days ago

    @youallaremysons Yes, your purchased packs are all attached to your EA account that you're logged into, so when you reinstall the game and you are logged into your account the packs will also reinstall.

  • youallaremysons's avatar
    youallaremysons
    New Rookie
    26 days ago
    @SheriGR Sorry for the delay in response! I don't want you to think that I'm not interacting anymore. I thought the game would be re-installed by now, but it's going extremely slow (probably because I have a lot of content). It may take another day or so. I'll message again tomorrow with an update.
  • SheriGR's avatar
    SheriGR
    Hero
    26 days ago

    @youallaremysons Thanks for checking in. I'm wondering why it would take a really long time... is your internet really, really slow? That's just to reinstall the EA content, not non-EA content (Mods, CC, etc.), right? I was just wondering when you said you have a lot of content. 

  • youallaremysons's avatar
    youallaremysons
    New Rookie
    26 days ago
    @SheriGR Yeah, I'm talking about EA paid content. The base game has already reinstalled, but I've bought a lot of packs over the years. I basically have everything besides a few kits and a couple of stuff packs. And I already moved all the mods to desktop, so they shouldn't be reinstalling. About the internet, it's off at my home and I've been doing this at work. So, basically I haven't been able to just sit and let it download + the internet sucks lol.
  • youallaremysons's avatar
    youallaremysons
    New Rookie
    26 days ago

    @SheriGR THANK YOU SOOOOOOOOOOOOOOOOOOOOOOO MUCH!!! So, I opened the newly installed version and it updated correctly. All the issues were gone! You (well, mostly you and then, your friends) are my savior!!! Thank you so much for taking the time to figure this out with me. I seriously appreciate it. A picture of my screen is attached.

  • SheriGR's avatar
    SheriGR
    Hero
    26 days ago

    @youallaremysons Oh yay, hurray!!! I'm so excited to hear that, and thank you so much for letting us know!! 🥳

    Thank you for the times I needed a consult or hand holding, @CGrant56 & @jpkarlsen 🤗

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