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lis1240's avatar
lis1240
1 year ago

BUG Report - Eternal loading screen

Hey!
Since the update, I couldn’t play The sims properly because of a new bug. After loading three times a new location (either in game mode or build mode) or the CAS, The subsequent loading screen became “eternal”. It never stops loading and I've lost my games all times. Luckily I started saving them after I saw the bug, but still really hard to play even with this solution.
Please fix this bug, it's been 3 months since I played and because of that I couldn't use that only time I had free. 

gameplay issue

5 Replies

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  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey, everyone. I'm going to lock this thread to avoid any further "necro-posting". Please start a new thread to continue this discussion. Thanks!

  • saiyaru's avatar
    saiyaru
    Seasoned Newcomer
    1 month ago

    So quick question. do you have You Tube or another video streaming in the background? I noticed when I have that while playing and alt-tabbing between both that can cause similar loading issues.

  • crinrict's avatar
    crinrict
    Hero+
    1 year ago
    @lis1240

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    Best is to delete the ones you have, then trigger the error and check if new ones are created.

    If that is the case, please upload them to a new post in this thread.

    Please either create a .rar file to upload or copy/paste the content into your post.

    Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.
  • lis1240's avatar
    lis1240
    1 year ago

    I've already remove my mods and it still bugging…And it’s the cas, any lot in all modes… not a specific one. Everytime, after loading 3 times any of those, it bugs

  • crinrict's avatar
    crinrict
    Hero+
    1 year ago
    @lis1240 The eternal loading screens have many reasons.

    - You say it starts after loading a few different lots, can you pinpoint it to a certain lot ?
    - Any mods/cc in your game ?

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