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sadtigger's avatar
sadtigger
New Novice
17 days ago
Solved

Cannot travel

After this latest update I am stuck on the travel screen. The box blinks and I cannot click on the x or the check. I alt f4 to close my game
  • puzzlezaddict's avatar
    17 days ago

    sadtigger​  Please try a factory reset and see whether the issue persists.

    • Close the game
    • Rename the Sims 4 folder in Documents > Electronic Arts (pick whatever new name you want)
    • Run a game repair (EA App > Sims 4 > Manage > Repair OR Steam > Sims 4 > Properties > Installed Files > Verify integrity of the game files
    • Launch the game.  Your saves and other data won't load, but it will still all be intact in the folder you moved and can be restored later
    • Start a new save and see whether you still have this issue
    • Don't use a Gallery sim or anything you've created, just a fresh sim on a default EA lot
    • If you need help restoring your saves and other user content, feel free to ask