Forum Discussion

crinrict's avatar
crinrict
Hero+
10 months ago
Solved

[CLOSED] Happy Home Login Event not appearing - Event over

Update The event is now over for most. Unless the event started late for you, you will no longer see the freezer bunny tile. Problem I still don't have the event at all. There's no freezer b...
gameplay issue
  • EA_Cade's avatar
    EA_Cade
    10 months ago

    Hey all, 

    We believe we've located the issue that is preventing the Happy at Home login event from displaying correctly for the players in this thread.

    At this time we're engaged with several teams to resolve the issue, while I don't have an ETA on a fix to share as of yet, I'll share any updates I get here. 

    Thanks!

    Update: This issue should be resolved for everyone as of June 14. Thanks all! 

BonboriN's avatar
BonboriN
10 months ago

What platform are you playing ?
PC EA app

What's your game version ?
1.107.151.1020 DX9

What language is your game ?
Dutch

What country are you in ?
The Netherlands

Do you have the freezer bunny tile ?
No

Any mods/cc in your game ?
No

For EA app: Please provide the EA app Error report number: 1dcaa892-5b24-46f4-81b5-3b180a8d342f

So far I have (in this order)

- Removed mods

- Ran the EA App Recovery: Menu > Help > App Recovery

- Deleted the cache files

- Repaired the game

- Ran the EA Error report

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