Event not visible in game

Hi Lylian78​ 

did you make sure to tick online access in your game options ?

Hello
I have the same problem as Lylian78​  but in my case it's on my Xbox One.

I've already checked my internet access and it's fine, I've relinked my EA account and I still don't have access.

So I don't know what else I can do, could someone give me some tips?

Hi Lylian78​ & Mith_Gods​ 

Are you able to access the Gallery, or is that not working for you either? 

Hello.
At the time I didn't have access to the gallery, only to my library.

But I recently went back to the game and saw that the situation was resolved, including access to the gallery.

Thank you for resolving my situation.😀

Hello, this morning I went back to the game on my Xbox, and again I don't have access to either the gallery or the event.
Similarly, there are other accounts on the same Xbox that also don't have access.
This makes it difficult to play the way we like to play. Could you please resolve the situation?

HelloEA_Solaire​ 

Yes, I can access Gallery, I even had pop up info table about the event when I started the game, but there is no event in the game for me. I tried it few times, I did also “repair” in the EA app and no luck. 

The only change is the right info bubbles, no Christmas anymore. And one of the bubbles is also reminder of the event, when I click on it it doesn’t do anything. The other bubble with info about upcoming repairs on 13/1 is working without any issues. So the problem is only with the event, everything else is working well.