I cant participate in the Deck the Palms event asit was never available for me in the game. The Support guys said it is server issue on the EA side and I should write it here. So here it is. Hope it will be solved in time to still be able to participate 🤞
HelloEA_Solaire
Yes, I can access Gallery, I even had pop up info table about the event when I started the game, but there is no event in the game for me. I tried it few times, I did also “repair” in the EA app and no luck.
The only change is the right info bubbles, no Christmas anymore. And one of the bubbles is also reminder of the event, when I click on it it doesn’t do anything. The other bubble with info about upcoming repairs on 13/1 is working without any issues. So the problem is only with the event, everything else is working well.
Hello, this morning I went back to the game on my Xbox, and again I don't have access to either the gallery or the event.
Similarly, there are other accounts on the same Xbox that also don't have access.
This makes it difficult to play the way we like to play. Could you please resolve the situation?
Hello.
At the time I didn't have access to the gallery, only to my library.
But I recently went back to the game and saw that the situation was resolved, including access to the gallery.
Thank you for resolving my situation.😀
Community ManagerHi Lylian78 & Mith_Gods
Are you able to access the Gallery, or is that not working for you either?
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