[FIXED] Gallery showing no results
no matter where i go to access the gallery, whether it is from in-game or from the home screen, the gallery takes way longer to load than normal. when it finally loads a screen instead of seeing new ...
Forum Discussion
Starting yesterday the results Ive gotten looking for items on the gallery have been less than expected. Its only providing any options for the "newest" option. when clicking popular now or most popular there are no results.
For example I am searching for a household that only has one sim in it that is a cat(this also is the same for dogs). What I expect are hundreds of results for any of the newest, popular now and most popular results. What I get instead are as follows:
Newest:
Most popular:
Popular now:
What's odd is if I search with the same filters and a hashtag or item name I then get MORE and the expected results instead of less which is confusing to me considering Ive only added delimiters here.
Its also taking several minutes to load any option or selection I make, when I try to scroll down and any other thing that would need the gallery to connect to the database its data is in. This is causing me to think that there might be some kind of timeout or loading issue occurring with the cloud service that contains gallery data. I've never not gotten some kind of result for what I would consider a very generic search I have done many times before.
Edit By Crinrict: Adjusted Title
The "sort by" feature is not working. Whenever i try to switch from newest to most popular or popular now it does not switch. it is impossible to find anything now.
to be sure, this is for the ingame gallery and not the website ?
For the game: Are you using mods/cc ? For me it seems to be working fine.
Do you have any other filters active ?
Explain to us how mods/cc could be causing problems for the Gallery. crinrict
They can cause all kinds of conflicts and errors that may also affect the gallery and make it time out.
Mods still have many many issues since the patch and it's been really tough to sort through anything.
For ANY report in the bug forum, mods will always need to be removed so if an issue pops up, all bases need to be covered first, especially since it was working perfectly fine for me when then this was first reported. Gallery outages usually affect everyone unless they're local to certain regions.
This one seems to have been that's I just gotten gradually worse now and as you can see by the status tag, this is since under investigation.
This is happening to me as well. Both with and without mods. it happens with and without filters.
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