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Unable to enter Gallery since the update July 24.
My ea connection email is different to my steam connection email but thats never been an issue in the past.
Yesterday I wanted to comment on EA so I tried to log in my password failed to be recognised, so I asked for a reset.
Every since the password reset my Sims 4 won't connect, keeps saying its offline, spins around a lot and then just waiting in limbo because its frozen and won't connect.
Its never ever, ever happened before and I have been on Sims for over a year now, bought a lot of packs so this game is an expensive hobby.
How can I fix this? I have tried to ask EA for help but they keep referring me to the forum, considering this is a very expensive game I would have expected at least a ticket from ea.
I am going to post this into an email and see if they will help me. If not I am wondering if someone in the forum can, before I just dump my sims 4 in the bin and cut my losses and faith in EA.
- ItsLunaMusk10 months agoRising Novice
Im having the same issue, except my game hasn't been able to connect to the gallery in MONTHS!! Ive even purchased a cable so im hardwired.. uninstalled. reinstalled, never used mods/cc.. went through a full uninstall guide to make sure EVERYTHING was gone.. reinstalled and still nothing.. my game is unplayable as advertised and IM OVER IT, I WANT A FULL REFUND FOR ALL THE MONEY I HAVE WAISTED ON THIS GAME!!
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