Gallery stuck on “attempting to connect”

hello so i've been having an issue with my sims 4 game. i opened the game today and clicked the gallery since I was going to move my sim out to a new house and the gallery keeps loading and loading and loading on the " attempting to connect " screen. i repaired my game and restarted multiple times. also, whenever I would repair my game, ea app would always crash but the repair still continues. i genuinely don't understand what's wrong. after getting annoyed by the attempting to connect screen, io just let it be and decided to choose one of the houses from the gallery that I saved to my profile. after I put it down and moved my sim in, I wanted to redecorate so I deleted an item and then I couldn't delete anything else afterwards. i have to press esc to the menu then I can  delete one item once again then press esc again to delete something else. i don't know what's wrong with the game since this was working fine yesterday. this is my 6th gen on this save so it got me so annoyed. is there any way to fix this? repairing the game works but it crashes half way then the repair continues so I don't know what to do.


UP: I just repaired the game again after posting this message and the ea app didn't crash during the repair.