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nik100000000000's avatar
nik100000000000
Seasoned Novice
7 months ago
Solved

Infinite Loading Screen

I'm having a problem with a 1year+ old save file; I cannot open it and the game gives me an infinite loading screen.  -I tried to open the game with a fresh "the sims 4" directory, which did not hel...
gameplay issue
crinrict's avatar
crinrict
Hero+
7 months ago
@nik100000000000 Does it load if you choose load instead of resume ?

If so, is it just that particular lot that doesn't load or any in your save ?
  • nik100000000000's avatar
    nik100000000000
    Seasoned Novice
    7 months ago

    @crinrictIt did not load when I tried to resume, and I've tried opening the save through the tab where you pick the save file I want to load( because I always do it this way). But as I created a fresh save file, there is no option to resume to this particular save by the way.

    It doesn't load at all, the save does not open - Perhaps I could try to remove the other save files I have and I could try to resume with only the one that's not working, not sure.

    + Forgot to mention that I've already repaired the game twice

    • crinrict's avatar
      crinrict
      Hero+
      7 months ago
      @nik100000000000

      Going through load is better as it doesn't directly load a family/lot that's potentially buggy so if you did that and you're not even getting to the map, then something more is going on.

      Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

      Best is to delete the ones you have, then trigger the error and check if new ones are created.

      If that is the case, please upload them to a new post in this thread.

      Please either create a .rar file to upload or copy/paste the content into your post.

      Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.
      • nik100000000000's avatar
        nik100000000000
        Seasoned Novice
        7 months ago
        @crinrict It's a UI Exception, I've tried to use better exeptions to scan this but it accused 2 UI mods that are updated (and as I said, the bug still occurs on a fresh Sims 4 directory, so I don't think it's caused by mods..?

        <?xml version="1.0" ?><root>
        <report><version>2</version><sessionid>e2527c8d30cde7ca66ba1c0f</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-08-12 14:34:52</createtime><buildsignature>Local.Unknown.Unknown.1.108.349.1020-1.300.000.189.Release</buildsignature><categoryid>(AS)widgets.GameEntry.Neighborhood.controls::NeighborhoodMap</categoryid><desyncid>e2527c8d30cde7ca66ba1c0f</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/HighlightLotsEdit()&#13;&#10; at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/SetNeighborhoodMode()&#13;&#10; at olympus.core.widget::WidgetBase/Show()&#13;&#10; at olympus.io::CommunicationObject/DispatchToWidget()&#13;&#10; at olympus.io::CommunicationManager/DispatchStoredOnDemandMessages()&#13;&#10; at olympus.core::LayoutManager/OnDemandWidgetLoadComplete()&#13;&#10;rtim=23086&#13;&#10;Client Session Time: 230.65&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0xdd4141d5&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 10,5,96,47512&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 10 10.0.19045 GPU: Intel(R) HD Graphics Family 20.19.15.4835, GUID: 4EBDB976-B775-11EB-9D06-EBD4E3FA7E94&#13; &#10;</desyncdata></report>
        </root>

        Thank you for the attention by the way crin 🙂)

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