Forum Discussion

bi4uw0sk3vhf's avatar
bi4uw0sk3vhf
Rising Newcomer
1 month ago

My game is broken, EVERYTHING is gone

Recently my game is just broken, i build houses and create entire households but when i try to load in, it shows an error and EVERYTHING is gone. Even the stuff i uploaded in my gallery! No matter how often i reinstall the game and try making new slots, nothing works...

7 Replies

  • crinrict's avatar
    crinrict
    Hero+
    26 days ago

    Hi Thankful0212​ 

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    • Delete the ones you have
    • Trigger the error again
    • Check if new ones are created
    • If that is the case, please copy/paste the content here. You can open the file with any text editor.
    •  

    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

  • Thankful0212's avatar
    Thankful0212
    New Traveler
    27 days ago

    I haven’t played since. Was going to try to play tomorrow and I’m sure it will give me the message again. And I will screenshot it. Yes I use mods but I already did the remove all the mods and cc thing and it still does this error. 

  • Same issue here and have tried all the things. The game is basically unplayable. 

  • bi4uw0sk3vhf's avatar
    bi4uw0sk3vhf
    Rising Newcomer
    1 month ago

    I'm playing  on EA PC (is thats what you meant)

    It basically says som eting like "ERROR! Cant be loaded, try to restart your game. gsjghaszu8798q2üäSÖLÖL#ä##+#"

    The signs and random numbers´and letters are in there too. This happens when i try to load into a slot (after placing the sims in the house for example)