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EmeraldEyles's avatar
EmeraldEyles
Seasoned Ace
6 years ago
Solved

NPCs not spawning/disappearing+other issues

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? 95% approximately
What is your current game version number? Unsure but game was purchased February this year and all updates are current. 
What expansions, game packs, and stuff packs do you have installed? Seasons, Holidays, Cats and Dogs

Steps: How can we find the bug ourselves? Unsure
What happens when the bug occurs? Travel to bars the bar tender is often not there, other NPC sims also missing or they turn up and disappear within seconds, vendors not at stalls (or again they'll be there and then disappear almost immediately), travel to vets and there are either no Vets present or a vet is on site and again just disappears, invite sims over they either don't show up or they show up and disappear, invite NPC sims to travel and again they either don't show or they're their one second and disappeared the next. Sims are also not cleaning up properly, they either get stuck part way through cleaning up and end up just putting dishes in weird spots, or they won't respond at all to a clean up command. 
What do you expect to see? NPC sims spawning as usual, vendors and other NPCs to be where they're supposed to be, NPC Sims who are invited to lot and/or to travel to show up, or show up and not just disappear, plus Sims to be able to clean up normally. 
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes. I've removed all mods and the issue has still occurred. I went back through and re-added one mod at a time, and the issue still occurred. I also turned 'allow script mods' off in game, and the issue still occurred. I have used cheat codes to add the Grim Reaper to my household, but he's been in the house for several months now and issues never occurred until the most recent origin update. I've also tried repairing the game, moving Sims out of the playable household to reduce numbers, and clearing the origin cache. The game is still playable, it's just annoying not having non household Sims to interact with or things like Vets and cleaning up not usable either. 
Did this issue appear after a specific patch or change you made to your system? Started occurring after most recent origin update. 

  • SheriGR's avatar
    SheriGR
    6 years ago

    @EmeraldEyles This is true... sometimes It's helpful just knowing the cause, even if we delay applying the cure. 😉 Thanks for letting us know. Happy simming!

5 Replies

  • @EmeraldEyles 

    Please try the following in this order without skipping any steps, even if you’ve done some of these steps already:

    • Exit your game then exit Origin. Drag the Mods folder from your 'The Sims 4' folder onto your desktop (for future reference) then delete the localthumbcache.package file in your 'The Sims 4' folder. (When you restart the game it will automatically create a new Mods folder.)
    • Next please run a game repair [ Open Origin, click 'Game Library' then right-click Sims 4 > Repair Game ]. Make sure to let it run until it has completed all repairs (it will do the base-game first, then run through each of your expansions/packs).

    Do not re-add any of your Mods or CC at this time. Please then restart your game and do not enter your previous game-save but begin a new game. See if the issue is present in this new game-save.

    If this fixes the issue you can re-add your Mods/CC one at a time to see which were conflicting with the function/causing the glitch - but do not re-add the old Resource.cfg file from the old Mods folder, as it is possible for it to have become corrupted. If you have a lot of Mods or CC you can do so by via the 50/50 method. Let me know if you need directions on this.

  • EmeraldEyles's avatar
    EmeraldEyles
    Seasoned Ace
    6 years ago

    Thanks. I did what you said and tested an entirely new game, with and without mods. Everything worked fine with a new game, but when I went back into my saved game (even with no mods) then same issue occurred. I have a feeling it might be because I used MCC to allow more than 8 Sims in a playable household & I just have too many Sims in play at the moment. Just shifting some into other households hasn't seemed to work, so I might have to either cull or wait until some of them die, reducing overall numbers, to see if that helps. 

    Thanks again for the help, much appreciated. At least now I have an idea of what the issue might be. 🙂

  • SheriGR's avatar
    SheriGR
    Hero
    6 years ago

    @EmeraldEyles This is true... sometimes It's helpful just knowing the cause, even if we delay applying the cure. 😉 Thanks for letting us know. Happy simming!

  • EmeraldEyles's avatar
    EmeraldEyles
    Seasoned Ace
    6 years ago

    Issue is confirmed now. I just culled some of my Sims and the game is now spawning NPCs and running as normal. I guess running a household size of seven human sims and 11 cats was a bit too much.