One of my saves won't load.
After the update, one of my saves will not load. I can select it and then it stays on the loading page.
I can play and load some of my other saves. How can I fix this and continue my game?
Forum Discussion
2 Replies
BluCheese05 Does the save open with no mods or cc present? Please test and let me know either way.
If it does not, please open Documents > Electronic Arts > The Sims 4 and delete any lastexception files you see. Try again to load this save and look for a new lastexception. If you find one, open it, copy its text, and paste it into a reply here.
This is happening to me. I had mods in my game when it updated. I have since deleted all mods and still having this issue, the save game won't open. Here is the last exception file:
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>77220b3a6b439d0669bec119</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macx86</sku><createtime>2026-03-21 12:08:42</createtime><buildsignature>Local.Unknown.Unknown.1.122.212.1230-1.200.000.698.Release</buildsignature><categoryid>developmental_milestone_tracker.py:1116</categoryid><desyncid>77220b3a6b439d0669bec119</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'Object not found: 0xcdf3a7b2' (KeyError: 'Object not found: 0xcdf3a7b2') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 222, in c_api_server_tick File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 512, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1881, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1513, in on_update File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 741, in on_hit_their_marks File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1142, in _set_zone_state File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__ File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 1201, in send_all_milestones_update_to_client File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 1116, in _get_milestone_update_msg KeyError: 'Object not found: 0xcdf3a7b2'rtim=0 Client Session Time: 23.11 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,661,1,6173 Modded: False SystemInfo: Mac OS X Version 15.7.4 (Build 24G517) GPU: Intel Iris Plus Graphics 645 macOS Metal driver 0.0.0.0 Architecture: x86_64 </desyncdata></report>
</root>
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