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I'm currently having a problem with my game crashing once I click on my household. The main menu loads with no problem. I click on resume game and it'll load and take me to the world where I can click on my household. I select my household which then it'll start loading and crashes after out 10 seconds. I have updated windows, NVIDIA, and I have repaired my game. I have also removed the mods and tried to play that way, but it crashed again when I selected the household on the map. I don't know why but it crashed on me around midnight today
Shanteal14 Sorry for the late reply. Does this happen if you try to play a different, previously-unplayed household? Please try it and let me know. You don't need to save your progress.
If the other household is fine, evict your main household and place it on a different lot, either a blank one or a default EA-made build, nothing from the Gallery or your own library. This is just a test; you don't need to save your progress here either.
Try to load the old lot and let me know whether it works. If you can't load the household, split it up to see whether the problem is limited to one sim.
If you can't load another household, try a new save. If that doesn't work either, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
- Shanteal143 months agoSeasoned Novice
puzzlezaddict It's no problem. Thank you for the reply. I wasn't able to play an unplayed household as it crashed while loading.
I was able to play a new save without a problem but that save won't work. I haven't tried my other three saves but I doubt they will be a problem. Would you like for me to provide a dxdiag anyway?
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