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Re: [CLOSED] [FFQE] Quests not triggering

I can see and click on the icon for it, got the first free item ...but when I hit quests I cannot click on the box...at all. I have updated, repaired, tried removing all mods, recovering a save.....nothing has worked.

11 Replies

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  • crinrict's avatar
    crinrict
    Hero+
    8 months ago

    You shouldn't need to click on that box. The tasks should automatically pop-up in the game. 

    There should be a pop-up box in live mode. Make sure you unpause the game. Click on and then the tasks appear.

  • seaspiritnw's avatar
    seaspiritnw
    New Scout
    8 months ago

    I know that's how they used to do but they aren't so far. I'll try repairing again I guess. I thought maybe they had changed it or I am missing something. 

  • seaspiritnw's avatar
    seaspiritnw
    New Scout
    8 months ago

    Repaired again but still won't pop up. Should I try a reinstall?

  • PipMenace's avatar
    PipMenace
    Hero
    8 months ago

    That box isn't supposed to be clickable. Did you click the symbol in the corner in game?

     

  • crinrict's avatar
    crinrict
    Hero+
    8 months ago

    CharaEatsDirt​ seaspiritnw​ 

    Try the following

    • Close the game
    • Rename Documents > Electronic Arts > The Sims 4 to Documents > Electronic Arts > The Sims 4_Old
    •  Repair the game
    •  Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    • Start a new save game
    • Check if you still have the error
    • Report back with your results for further steps on how to get your stuff back.

     

    edit. Merge this with another thread on the topic.

  • CharaEatsDirt's avatar
    CharaEatsDirt
    Traveler
    8 months ago

    Hi! Removing the old folder and repairing the game fixed the issue with the quests not showing up, although now I am struggling to complete the quests as of my issue here https://forums.ea.com/idea/the-sims-4-bug-reports-en/sims-are-not-movingfreezinganimation-problems-patch-1-112/11849452/comments/12642344  I cannot get my child sim to function long enough to get into the sylvan glade

  • crinrict's avatar
    crinrict
    Hero+
    8 months ago

    Even with a new Sim in a new save ? It doesn't really need to be a kid either. I personally have a separate save just for the events and forgot to save after doing the first tasks so I did week two with my regular Sim with no issues.

  • crinrict's avatar
    crinrict
    Hero+
    8 months ago

    Unfortunately I don't have any good solution for that other issue but could you post your Computer's DxDiag?

    - Press Windows-Key + R
    - Type: DxDiag
    - Click on Save all Information.
    - Attach the Text File to your post