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Re: Reaper's Rewards: Not enough points to unlock all the items for this week

@DystopianViolet  You can play the entire sequence of tasks right up until the event ends, so you haven't missed anything until the event is formally removed.

Do you own the Paranormal stuff pack?  One of the week one tasks involves the séance table, and if you don't have access to it, your week one tasks can show as complete while you're a few points short of earning all the supposed week one rewards.  But this isn't a problem long-term because there are apparently enough tasks, and points, for even owners of just the base game to earn all rewards:

https://answers.ea.com/t5/Game-Questions/Reaper-s-Rewards-Not-enough-points-to-unlock-all-the-items-for/m-p/14155169#M88962

There's no way to restart the event, even in a new save.  But every item is unlocked for your account or is buyable already, for example the potions you can get from the rewards store.  This will still be true once the event is over—the unlocks are permanently tied to your account.

What is the current status of the event for you?  If you're simply behind on points, don't worry about it.  If you're missing tasks or something else isn't working, please post screenshots.

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  • DystopianViolet's avatar
    DystopianViolet
    New Scout
    9 months ago

    I did struggle to get the seance table to offer the “ask about ambrosia” option, but ultimately I was able to get it to work. It seems that I’ve done all the things but only got half of the rewards.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    9 months ago

    @DystopianViolet  That is a bit odd.  What happens if you remove accountDataDB.package from Documents > Electronic Arts > The Sims 4?  The game will generate a new one with fresh data; please let me know what you see on this same page and whether your week one tasks are back.

  • DystopianViolet's avatar
    DystopianViolet
    New Scout
    9 months ago

    I’m a bit tech dense, but I’m on ps4. Is this a thing I can do on ps4? I thought about switching to the pc version but the game kept crashing my computer and now I have too many packs to go back.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    9 months ago

    @DystopianViolet  No, it's not something you can do on console.  So you'll unfortunately need to wait for EA to fix whatever issues it can with the event and hope yours is covered.  These are the threads currently getting a lot of attention:

    https://answers.ea.com/t5/Bug-Reports/READ-FIRST-Reaper-Rewards-Known-Issues-List/m-p/14176425

    That doesn't mean that nothing else will be fixed; I'm just saying you might find your own similar-but-not-identical issue resolves along with everything else... whenever that happens.

  • DystopianViolet's avatar
    DystopianViolet
    New Scout
    9 months ago

    Thanks for checking in. I did reach out to them last night and they said they’d fix my issue remotely, I just really hope I don’t miss out on the rewards for the other weeks while my issue is timing out. I need all the goth things. Thanks for your help, I kinda thought it was me since I still don’t know what I’m doing with the sims yet, so it was helpful to have the feedback.