Forum Discussion
11 years ago
As in uninstall and reinstall?
crinrict
11 years agoHero+
No.
As in go to the main menu and click on the + sign in the upper right corner to start a new game. Make sure to save it under a new name so you don't loose the old one (or not save at all),
- 11 years agoI have already done that and I had the same result ☹️
- crinrict11 years agoHero+
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
- 11 years agoOkay!
Thank you very much! 🙂
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