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Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
- 11 years agoOkay!
Thank you very much! 🙂 - crinrict11 years agoHero+
Did that work ?
- Anonymous10 years ago
I'm having this same problem. I've just uninstalled and reinstalled and its the same... Any other suggestions? I've also tried repairing the game.
- Anonymous10 years ago
I was having the same problems with my sims houses or renovations I did disappearing, I have played for awhile with no issue, but after finding the factory reset post, not to mention going ahead and using the origin repair mod it completely fixed my issues!!! thanks so much, p.s completely uninstalling the game and reinstalling it did nothing for this weird bug!
- crinrict10 years agoHero+
Did you start a new game after the reset or was it your bugged save that started working again
- Anonymous10 years ago
My daughter has this exact same problem. Houses that use to be there now just show a lot size, 1 bed, 1 toilet and the price. I tried the reset procedure of copying the Sim4 EA to a backup location, renaming it, and restarting. Then copied back the saves folder and no change. Wasn't sure if copying any more folders back would help, so I've stopped for now. Any suggestions?
- Anonymous10 years ago
I also just tried the "Repair Game" option in the Origin screen and it did nothing either.
- crinrict10 years agoHero+
Try moving this file to the desktop and then start the game again: documents\electronicarts\thesims4\saves\slot_00000001.save
- Anonymous10 years ago
OK, tried moving that file and no effect. Still have missing houses, hospital etc
- 10 years ago
Hi
I found the only way I could resolve this issue on my game...was recreate the residential and community lots in my game. You can do this quickly by using the Gallery. You can also use the FreeBuildCheat in the work place to recreate a hospital.
I know this is a longer fix. But it is permanent 🙂
good luck!
I hope this helps.
🙂
- crinrict10 years agoHero+
@cait_mitch1 wrote:
OK, tried moving that file and no effect. Still have missing houses, hospital etc
Did you save the game with the houses missing ? If so, they might be gone permanently
Try @LawyerBex2015 suggestion or a backup..
- Anonymous8 years agoHey I was wondering if you could help me like I'm having the same problem but only in one space
My city Sims apartment doesn't show and I have tried your solution but still not working
Before my game couldn't save solved that problem but now this one
Even when go to build mode is doesn't appear
It's 702 zenview apartment that doesn't want to show
Please help me if you can
Oh and I have a Mac - SimQARobo8 years ago
EA Staff
Hello @Lily2_1MDS
- How much file space do you have on your Mac?
- Would you be willing to send me your save files? (Located in \Documents\Electronic Arts\The Sims 4\saves\) If so, instructions are here.
- Anonymous8 years ago
hi
sorry for the late reply. i was a bit occupied with other things
i manage to update my game as well get space
which the space on my laptop is 4.79 GB free of 120.11gb (flash storage)
most my application is on a external mini usb disk but then it comes to saving the game its on my flash storage
now i want to upload my saves but i dont know how, i tired to do the dropbox but i cant send everything sso i dont know what it my other option.
i do hope i can solve this soon
its just one apartment that is missing in the sims city living game
everything else is working fine expect for the apartment that does not show. its just a blank space. even before i link on the apartment. theres no information regards to apartment
hope to hear from you soon
Lily
- SimQARobo8 years ago
EA Staff
Is Box blocking you from uploading, or is something else blocking?
- Anonymous8 years agoI can only upload one at a time. Like I can't upload like the whole folder file of my saves
- SimQARobo8 years ago
EA Staff
Are you able to place the folder into a zip file?
EDIT:
For Mac, I believe you can right-click on the folder or multiple files and select "Compress" to create a zip file
- Anonymous8 years ago
i dont know if the file will upload but i took your advice and compress the file
i would like to know if you cant see the file or not
- SimQARobo8 years ago
EA Staff
I have the files now. We'll take a look at them. Thank you very much!
- 6 years ago@crinrict I tried the factory setting thing but this only worked for my new games and not the save file where I first noticed the problem. Is there a way to also fix the save file?
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