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MargeKinson's avatar
MargeKinson
New Traveler
4 months ago
Solved

Sims freezing in place

I am having a similar issue. My Sims are also freezing in place during tasks; it was worse before yesterday's update. Sometimes, they would stay frozen for anywhere from 2 to 4 minutes (actual time, ...
lag
  • MargeKinson's avatar
    MargeKinson
    4 months ago

    I did as you suggested and removed Wolfgang's inventory. I noticed something strange when doing so. I was able to sell everything in the inventory, except The Slablet, so I gifted it to another Sim. When I did this, I noticed a bunch of papercraft projects that were not in the inventory and could only be seen when 'friendly gifting'. Wolfgang had about 36 of these hidden items, one of which read debug. I had to gift these to random Sims to get rid of them all. Then I exiled Wolfgang and waited a couple of Sim days before inviting him back home. 

    I'm happy to report that after playing several times and for several hours, it seems my freezing issue has gone. I'm not sure if it was the collection of strange hidden inventory being removed or the exile (or both), but things are looking positive.

    I found that all my Sims, but one, had some of the hidden papercrafts on their person. I got rid of them all and removed the papercrafting kit from their home (just in case). I've attached a photo of the papercrafts in the friendly gift section (it shows the confusing origami mishap image, but says it is a card, a mask or a papier-mache item).

    I really want to thank you for the time you've spent helping me with this. I very much appreciate it.

     

puzzlezaddict's avatar
puzzlezaddict
Hero+
4 months ago

MargeKinson​  Are you getting BSODs while playing Sims 4?  They're definitely happening in general, but the dxdiag doesn't make it clear when.  Other than that, I do see one crash of the graphics driver, but it's unclear whether that's related to the game or the result of some other system issue.

For now, I'd suggest doing a manual update of your system drivers.  Go here:

https://support.hp.com/us-en/drivers/desktops

Enter your serial number, choose your OS (just Windows 11 is fine) if prompted, and you'll land on the driver download page for your system.  Rather than letting the page find and install drivers for you, check for a new BIOS version first.  Your current one is F.08.  If there is a newer one, install it (read the instructions for how to proceed), restart, and then download and install the chipset driver package.  It's fine if some of these drivers are already up-to-date; the point is to check.

Once you've done that, restart again, and then you can let the site check for other outdated drivers.  If any install, restart yet again and then try to play.

For the Sims 4 issues, please test with fresh sims just to make sure this isn't an issue with your current ones.  Create them from scratch, use the randomizer if you like, but don't download or randomize from the Gallery, as some sims there can be a bit broken.

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