why am i not able to downlowd

Hey there!   

This thread is rather old, so we're closing it to avoid any necroposting. If you have more questions or want to keep the chat going, please start a new thread! That way, things stay neat and tidy, and everyone can join in.  

Thanks for your understanding.  

can somebody give me easy steps how to play sims 4 i'm have trouble

What error are you getting?