COMPLETE GARBAGE. HOW DO I GET A REFUND?
I am very tired of all of these technical issues that the tech forum has no answers on. I'm thowing in the towel on this game. I want a refund on all of my packs. How do I get my money back? I won...
Forum Discussion
I don't think you'd qualify for a refund of all packs after three years but here's the info on game refunds.
What's refundable?
You may return eligible EA full game downloads (PC or Mac) and participating third-party titles purchased on Origin for a full refund.
You can make a refund request:
Within 24 hours after you first launch the game.
Within 14 days from the day you bought it, if you have not launched the game.
Within 14 days from the release date if you pre-ordered the game, if you haven't launched it yet.
Whichever comes first.
What if my new game doesn't work?
If you buy a new EA game within 30 days of its release date and can’t play it due to problems outside of your control — like server issues, bugs, or other technical problems that are on our side — you can request a refund within 72 hours after you first launch the game instead of 24.
https://help.ea.com/en-us/help/account/returns-and-cancellations/#policy
What's refundable?
You may return eligible EA full game downloads (PC or Mac) and participating third-party titles purchased on Origin for a full refund.
You can make a refund request:
Within 24 hours after you first launch the game.
Within 14 days from the day you bought it, if you have not launched the game.
Within 14 days from the release date if you pre-ordered the game, if you haven't launched it yet.
Whichever comes first.
What if my new game doesn't work?
If you buy a new EA game within 30 days of its release date and can’t play it due to problems outside of your control — like server issues, bugs, or other technical problems that are on our side — you can request a refund within 72 hours after you first launch the game instead of 24.
https://help.ea.com/en-us/help/account/returns-and-cancellations/#policy
