Get To Work Tip Thread.

Have just been promoted to RN in Doctor career. I get 'emergency calls' to go to the reception desk for emergency samples to analyze but when I go there I can never figure out how to get them. I have tried going to the analyzer and clicking on it in case they are pre-loaded and I am just supposed to analyze them; but no luck. After a few hours, I get another notification that the 'analysis failed and had to be sent out.' I take a small performance hit.

What am I missing? My Sims' logic and handiness are both 10 and I have found at home, I have an option to 'research medical data' that seems to result in small performance gain the next day.